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For SaaS companies, subscription businesses & e-commerce stores

Follow up on failed Stripe payments for you

Every morning, WebRun checks Stripe for payments that failed or were declined in the last 24 hours, drafts a polite recovery email for each customer, queues the drafts for your approval, and posts a summary to Slack with the total revenue at risk.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every day at 8:00 AM WebRun
1 Stripe identify failed payments
2 Gmail draft recovery emails
3 Slack report revenue at risk
Run a sample
In short

How can I automatically follow up on failed Stripe payments to recover revenue?

Every morning, WebRun checks Stripe for payments that failed or were declined in the last 24 hours, drafts a polite recovery email for each customer, queues the drafts for your approval, and posts a summary to Slack showing total revenue at risk - so you recover more without chasing manually.

  • Every failed payment spotted within 24 hours
  • Recovery emails drafted and queued - nothing sent without approval
  • Clear view of revenue at risk every morning

Built for SaaS companies · subscription businesses · e-commerce stores · finance managers

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens dashboard.stripe.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Stripe - identify failed payments
    stripe.com How to Automate Stripe
    WebRun in Stripe: identify failed payments
    WebRun opens Stripe to identify failed payments.
    • Open Stripe Dashboard and filter Payments to Failed in the last 24 hours
    • For each failure, record the customer name, email, amount, and failure reason
    • Check whether Stripe's Smart Retries are already scheduled and note the next attempt date

    Done when Every failed payment from the last 24 hours is listed with customer details and failure reason.

  3. 2
    Gmail - draft recovery emails
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft recovery emails
    WebRun opens Gmail to draft recovery emails.
    • Draft a short, empathetic recovery email for each customer with the amount and a link to update their payment method
    • Save every draft - do not send any email automatically
    • Use the subject line 'Action needed - payment for [product] did not go through'

    Done when A review-ready draft sits in Gmail for every failed-payment customer.

  4. 3
    Slack - report revenue at risk
    slack.com How to Automate Slack
    WebRun in Slack: report revenue at risk
    WebRun opens Slack to report revenue at risk.
    • Post the count of failed payments and total revenue at risk
    • List each customer and amount so you can prioritise who to call

    Done when You have a revenue-at-risk summary and know how many drafts await your review.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
dashboard.stripe.com
ScheduleRuns automatically on this cadence
Every day at 8:00 AM
DeliveryHow each run's result reaches you
Failed payments · Slack
OutputWhat each run produces - A list of failed payments with customer, amount, and failure reason - plus draft recovery emails ready for your review.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it email my customers without my approval?

No. Every recovery email is saved as a Gmail draft. You review and send - nothing leaves your inbox automatically.

What about payments Stripe is already retrying?

WebRun notes the next retry date and can skip drafting emails for those, so you only act on payments with no automatic recovery scheduled.

What does the recovery email say?

A brief, empathetic message with the amount owed and a link for the customer to update their payment method. You can give WebRun a template to follow.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.