Catch missed site services before your customers do
Every hour during an active service window, WebRun opens Yeti Software, compares each site's contracted response time against its actual completion timestamp, logs any site running late to a sheet, and texts your dispatcher the at-risk list, most overdue first.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I catch a missed snow removal site before the customer complains?
Every hour during an active service window, WebRun compares each site's contracted response time in Yeti Software against its actual completion timestamp. It logs any site running past its window to a Google Sheet and texts your dispatcher the at-risk list, most overdue first, so a crew gets redirected before a customer notices the miss.
- At-risk sites get caught and redirected within the hour
- Contract response time compliance is tracked automatically, site by site
- Fewer missed-service complaints and contract penalties
Built for snow removal contractors · dispatchers · commercial snow accounts with SLAs · operations managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.yetisoftware.com/loginin a real browser with your saved login - no setup, no API keys. -
1
Yeti Software - compare contracted response time to completions
yetisoftware.com How to Automate Yeti Software
WebRun opens Yeti Software to compare contracted response time to completions. - Open Yeti Software and pull each site's contracted response window
- Compare it against the latest completion timestamp for that site
- Mark any site past its window as at-risk
Done when Every active site has a current status against its contracted response window.
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2
Google Sheets - log every site running late
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log every site running late. - Log every at-risk site with how far past its window it is
- Keep a running count of misses by site for the season
Done when Every at-risk site for this run is logged with its lateness.
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3
Twilio - text the dispatcher the at-risk sites
twilio.com How to Automate Twilio
WebRun opens Twilio to text the dispatcher the at-risk sites. - Text the dispatcher the list of at-risk sites, most overdue first
- Include the site address and contracted window for each
Done when The dispatcher has the current at-risk list by text.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it contact the customer about a missed window?
No. It only texts your own dispatcher so a crew can be sent. It never contacts or notifies the customer on its own.
What counts as a contracted response window?
The response time you set per site or per contract tier in Yeti Software, for example plow within 2 hours of trigger depth.
Will it flag a site that's already been completed?
No. It reads the live completion timestamp each run, so a site marked done in Yeti Software drops off the at-risk list immediately.
Related templates
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