All templates
For salon owners, spa managers & barbershops

Ask happy clients for a review after their visit

Every morning, WebRun opens Fresha, finds appointments completed the day before, drafts a warm thank-you and review request to each client in Gmail, leaves every draft unsent for the front desk, and posts your team a Slack list of who to ask, so reviews land while the visit is still fresh.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every morning at 9:00 AM WebRun
1 Fresha find yesterday's finished visits
2 Gmail draft review requests
3 Slack report who to ask
Run a sample
In short

How do I ask salon clients for a review after their visit?

Every morning, WebRun opens Fresha, finds appointments completed the day before, and drafts a warm thank-you and review request to each client in Gmail, naming their service and stylist. It leaves the drafts unsent for the front desk and posts your team a Slack list of who to ask, so reviews come in while the visit is fresh.

  • Review asks go out while the visit is still fresh in mind
  • Each request is drafted and waiting, so the front desk just reviews and sends
  • More happy clients leave a review instead of being forgotten

Built for salon owners · spa managers · barbershops · front desk teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens partners.fresha.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Fresha - find yesterday's finished visits
    fresha.com
    WebRun in Fresha: find yesterday's finished visits
    WebRun opens Fresha to find yesterday's completed appointments.
    • Open Fresha and review the calendar for appointments completed the day before
    • Capture each client, the service they had, and their stylist
    • Skip cancellations, no-shows, and anyone already asked recently

    Done when Every completed appointment from the day before has been listed with its client and service.

  3. 2
    Gmail - draft review requests
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft review requests
    WebRun drafts a review request for each finished visit and leaves it unsent.
    • Draft a warm thank-you to each client naming the service they had and their stylist
    • Add a friendly line inviting them to leave a review, with your review link
    • Save every message as a draft and leave it unsent for the front desk to review

    Done when A review request draft sits ready in Gmail for every completed visit.

  4. 3
    Slack - report who to ask
    slack.com How to Automate Slack
    WebRun in Slack: report who to ask
    WebRun posts the day's review-request list to Slack.
    • Post your team a list of clients to ask for a review with the service and stylist
    • Flag your standout visits so the front desk can add a personal line before sending
    • Note that the review request drafts are waiting in Gmail for review

    Done when Your team has today's review-request list in Slack.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
partners.fresha.com
ScheduleRuns automatically on this cadence
Every morning at 9:00 AM
DeliveryHow each run's result reaches you
Review-request list · Slack
OutputWhat each run produces - Review request drafts in Gmail plus a Slack list of clients with a completed visit to ask, grouped by stylist.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it email clients for reviews on its own?

No. WebRun only drafts each review request in Gmail and leaves it unsent. Your front desk reads every draft and clicks send, so no client gets a review ask without a person approving it first.

How does it know who finished a visit?

It reads Fresha's calendar each morning and picks out appointments completed the day before. Cancellations, no-shows, and anyone already asked recently are skipped, so only genuine finished visits get a request.

Does it post or fake any reviews?

No. WebRun never writes or posts a review. It only drafts a polite request inviting the client to leave their own honest review through your review link. What they write, and whether they write at all, is entirely up to them.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.