See who is no-showing and costing you chair time
Every night, WebRun opens Boulevard, reviews the day's appointments for no-shows and late cancellations, logs each with the client, stylist, service, and lost slot into a Google Sheet, tallies repeat offenders, and posts your team a Slack flag report of the chair time lost.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I track salon no-shows and late cancellations?
Every night, WebRun opens Boulevard, reviews the day's appointments, and pulls every no-show and late cancellation with the client, stylist, service, and lost slot value. It logs each to a Google Sheet, tallies repeat offenders across recent weeks, and posts your team a Slack flag report of the chair time lost, so patterns surface fast.
- No-shows and late cancels surface every night, with the lost value shown
- Repeat offenders are flagged so you can ask for a deposit
- Policy decisions get backed by a running record, not a hunch
Built for salon owners · spa managers · medspa operators · front desk teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
dashboard.joinblvd.comin a real browser with your saved login - no setup, no API keys. -
1
Boulevard - review the day's appointments
joinblvd.com
WebRun opens Boulevard to review the day's appointments. - Open Boulevard and review the appointment calendar for the day
- Find appointments marked no-show or cancelled inside your late-cancel window
- Capture the client, stylist, service, scheduled time, and the slot value lost
Done when Every no-show and late cancellation from the day has been captured.
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2
Google Sheets - log no-shows and late cancels
google.com How to Automate Google Sheets
WebRun logs each no-show and late cancel into a running sheet. - Log each no-show and late cancel with the client, stylist, service, and lost slot
- Tally how many times each client has appeared on the list across recent weeks
- Sort so repeat offenders and the highest lost value sit at the top
Done when The day's no-shows and late cancels are logged with a repeat-offender tally.
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3
Slack - flag the lost chair time
slack.com How to Automate Slack
WebRun posts the day's no-show flag report to Slack. - Post your team a flag report of the day's no-shows and late cancels with lost chair time
- Call out any client who has now no-showed more than once recently
- Keep it to an internal heads-up so you decide on deposits or policy, not WebRun
Done when Your team has today's no-show flag report in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it charge clients or message them?
No. This is an internal report. WebRun only reads the appointment calendar in Boulevard and posts your team a flag report in Slack. It never charges a no-show fee or contacts a client. Whether to apply a fee or require a deposit stays with you.
How does it tell a late cancel from a normal one?
It reads each cancellation's timestamp against your late-cancel window in Boulevard. Cancellations inside that window, plus anything marked no-show, land on the report. Cancellations made with enough notice are left off.
How does it find repeat offenders?
It keeps a running history in the Google Sheet, so each time a client no-shows or late-cancels it adds to their tally. The Slack report calls out anyone who has now done it more than once recently, so a pattern is easy to see.
Related templates
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