Notify your risk team the moment a claim is filed
Within minutes of a new claim being opened in RLDatix, WebRun reads the claim type, the linked incident, and the reserve estimate, posts the detail to your risk and legal team's Slack channel, and texts your claims lead through Twilio when the reserve crosses your high-value threshold.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I notify my risk team as soon as a new claim is filed?
Within minutes of a new claim being opened in RLDatix, WebRun reads the claim type, linked incident, and reserve estimate, and posts the detail to your risk and legal team's Slack channel. For anything above your high-value threshold, it also texts your claims lead through Twilio, so high-stakes claims never wait for the next review meeting.
- Risk and legal see every new claim in Slack within minutes of it opening
- High-value claims get an extra text alert so they never wait for a digest
- Claim detail is captured and shared without a manual RLDatix check
Built for risk managers · hospital legal counsel · claims administrators · patient safety officers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.rldatix.comin a real browser with your saved login - no setup, no API keys. -
1
RLDatix - read the new claim
rldatix.com How to Automate RLDatix
WebRun opens RLDatix to read the new claim. - Open RLDatix RLD360 and find newly opened claims
- Capture the claim type, the linked incident, and the reserve estimate
- Flag any claim above your high-value reserve threshold
Done when Every new claim has its type, linked incident, and reserve estimate captured.
-
2
Slack - notify risk and legal
slack.com How to Automate Slack
WebRun opens Slack to notify risk and legal. - Post the claim detail to the risk and legal team's Slack channel
- Link back to the RLDatix claim record
- Keep the summary internal to the risk and legal channel only
Done when Risk and legal have every new claim's detail in Slack.
-
3
Twilio - text the claims lead for high reserves
twilio.com How to Automate Twilio
WebRun opens Twilio to text the claims lead for high reserves. - Text the claims lead for any claim above the high-value reserve threshold
- Include the claim number and reserve estimate in the text
- Skip the text for claims below the threshold, since those are covered by the Slack post
Done when The claims lead has been texted for every high-value claim.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it contact the claimant or their attorney?
No. It only notifies your internal risk and legal team. It never emails, texts, or otherwise contacts a claimant, patient, or outside attorney.
What counts as a high-value reserve?
Whatever threshold your risk team sets. Claims at or above it get an extra Twilio text to the claims lead on top of the Slack post everyone sees.
Does it file anything with your insurer or a regulator?
No. It only raises internal awareness. Filing with your carrier or any regulator stays a decision for your risk and legal team.
Related templates
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