Turn great member experiences into online reviews
Every morning, WebRun opens CourtReserve, finds members who completed a lesson or clinic yesterday, drafts a friendly review request email for each one, queues every draft in Gmail for staff review, and posts a review-request summary to Slack.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically ask members for online reviews after a lesson or clinic?
WebRun opens CourtReserve every morning, finds members who completed a lesson or clinic the day before, and drafts a friendly review request email for each eligible member in Gmail. Staff review and approve every draft before it is sent. A summary of drafts ready for approval is posted to Slack each day.
- Every instructor-led session generates a review request the next morning
- Members are never asked twice within 30 days, keeping outreach respectful
- Staff approve every draft so the review ask always matches the club's voice
Built for tennis clubs · pickleball clubs · racquet sports clubs · club marketing managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.courtreserve.comin a real browser with your saved login - no setup, no API keys. -
1
CourtReserve - find members who completed a session yesterday
courtreserve.com
WebRun opens CourtReserve to find members who completed a session yesterday. - Open CourtReserve and check yesterday's completed lessons and clinics
- Capture each attending member's name and email
- Skip members who already received a review request in the past 30 days
Done when Every member who completed a session yesterday and has not been recently asked for a review is listed.
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2
Gmail - draft review request emails
gmail.com How to Automate Gmail
WebRun opens Gmail to draft review request emails. - Draft a friendly review request email for each eligible member referencing the session they attended
- Include a direct link to the club's Google Business Profile review form
- Keep the ask brief and personal
- Save every email as a draft for staff review. Do not send without approval
Done when A review request draft is queued in Gmail for every eligible member.
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3
Slack - post review-request summary to staff
slack.com How to Automate Slack
WebRun opens Slack to post review-request summary to staff. - Post a review-request summary showing how many drafts are ready for review today
- Note the sessions those members attended
- Flag any week where the review request volume is higher than usual
Done when Staff have a review-request overview in Slack and know how many drafts to approve.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email members asking for a review without staff approval?
No. Every review request is saved as a Gmail draft for staff to review and approve. No member receives an outreach email until a human signs off.
Does it avoid asking the same member repeatedly?
Yes. It checks whether a member received a review request in the past 30 days and skips them if so, keeping the cadence respectful.
Which sessions trigger a review request?
It covers all completed lessons and clinics in CourtReserve from the previous day. Standard court bookings are excluded since a session with instruction is the most review-worthy experience.
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