Follow up with every COPD exacerbation patient after discharge
Every morning, WebRun opens ModuleMD, finds patients discharged from the emergency department or hospital within the last 72 hours for a COPD or asthma exacerbation, drafts a follow-up check-in text in Twilio for the care team to review and send, and logs the full outreach queue to a Google Sheet so nobody is missed.
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How do I follow up with COPD patients after a hospital discharge?
Every morning, WebRun opens ModuleMD, finds patients discharged within the last 72 hours for a COPD or asthma exacerbation, and drafts a check-in text in Twilio asking about symptoms, medication access, and inhaler technique. It queues each draft for the care team's review before sending, and logs the full outreach queue to Google Sheets so no recent discharge is missed.
- Recent exacerbation discharges are caught every morning within a 72-hour window
- The care team opens a drafted check-in instead of writing outreach from scratch
- Every discharge is logged and tracked to contact in one shared sheet
Built for pulmonology practices · care transition coordinators · respiratory nurse educators · practice managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.modulemd.comin a real browser with your saved login - no setup, no API keys. -
1
ModuleMD - find recent exacerbation discharges
modulemd.com How to Automate ModuleMD
WebRun opens ModuleMD to find recent exacerbation discharges. - Open ModuleMD and review discharge notifications for COPD and asthma patients from the last 72 hours
- Capture discharge diagnosis, discharging facility, medication changes, and whether a follow-up visit is already booked
- Skip any patient already contacted since discharge
Done when Every exacerbation discharge from the last 72 hours is listed with diagnosis and follow-up status.
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2
Twilio - draft the follow-up check-in text
twilio.com How to Automate Twilio
WebRun opens Twilio to draft the follow-up check-in text. - Draft a short check-in text for each patient asking about symptoms, medication access, and inhaler technique
- Queue the drafts for the care team to review. Do not send any check-in without staff approval
- Flag patients with no follow-up visit booked as higher priority
Done when A reviewable check-in text is queued for every recent discharge.
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3
Google Sheets - log the outreach queue
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log the outreach queue. - Open the Post-Discharge Follow-Up tracker sheet
- Add a row for each patient with discharge date, diagnosis, and outreach status
- Mark rows as contacted once the care team confirms the text was sent
Done when The tracker sheet reflects every recent discharge and its outreach status.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text patients right after discharge without review?
No. WebRun only drafts the check-in text in Twilio. The care team reviews and sends it, so every post-discharge message is checked first.
How soon after discharge does it flag a patient?
Within 72 hours of a COPD or asthma exacerbation discharge logged in ModuleMD, matching common readmission-prevention windows. The window can be adjusted in your run settings.
What if the patient already has a follow-up visit booked?
It still queues a check-in text, since symptoms can change before that visit, but it marks the patient as lower priority when a visit is already on the books.
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