Follow up on CPAP non-compliance before therapy lapses
Every Monday, WebRun opens ModuleMD, reviews the sleep study and CPAP compliance data logged for every patient on therapy, flags anyone whose usage has fallen below 4 hours a night or 70 percent of nights, drafts a coaching text in Twilio for the respiratory therapist to review and send, and posts a Telegram summary of who needs outreach this week.
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How do I follow up with CPAP patients who fall below compliance?
Every Monday, WebRun opens ModuleMD, reviews logged CPAP compliance data, and flags patients averaging under 4 hours a night or under 70 percent of nights used over the past 30 days. It drafts a supportive coaching text in Twilio for the respiratory therapist to review and send, and posts a Telegram summary, so lapsing therapy gets caught early.
- Non-compliant patients are caught every Monday instead of at the next scheduled visit
- The therapist opens Twilio to a drafted, ready-to-send coaching text
- Patients back above target drop off the outreach list automatically
Built for pulmonology sleep programs · respiratory therapists · sleep medicine coordinators · DME liaisons
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.modulemd.comin a real browser with your saved login - no setup, no API keys. -
1
ModuleMD - find patients below their CPAP compliance target
WebRun opens ModuleMD to find patients below their CPAP compliance target. - Open ModuleMD and review logged CPAP compliance data for every active therapy patient
- Filter for patients averaging under 4 hours a night or under 70 percent of nights used, over the last 30 days
- Capture average nightly hours, percent of nights used, and mask type for each
- Note any patient already flagged and contacted in the last 2 weeks, and skip them
Done when Every patient below their compliance target is listed with usage detail and last contact date.
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2
Twilio - draft the coaching text
WebRun opens Twilio to draft the coaching text. - Draft a short, supportive coaching text for each patient referencing their specific usage gap
- Suggest a mask fit check or supply refill where the data suggests a fit or comfort issue
- Queue the drafts for the respiratory therapist to review. Do not send without approval
Done when A reviewable coaching text is queued for every non-compliant patient.
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3
Telegram - alert the respiratory therapist
WebRun opens Telegram to alert the respiratory therapist. - Send the respiratory therapist a Telegram summary of how many patients fell below target this week
- List the lowest-compliance patients first with their usage percentage
Done when The respiratory therapist has this week's non-compliance list in Telegram.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text patients about their CPAP use without review?
No. WebRun only drafts the coaching text in Twilio. The respiratory therapist reviews and sends it, so every patient message is checked before it goes out.
What counts as non-compliant?
By default, averaging under 4 hours a night or under 70 percent of nights used over the last 30 days, matching common payer compliance thresholds. Both limits can be adjusted in your run settings.
What if a patient's compliance already improved?
It reads the live compliance data logged in ModuleMD each Monday, so anyone back above target is left off that week's outreach list automatically.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.