Stop patients dropping out mid plan-of-care
Every morning, WebRun opens WebPT, finds every active plan of care with unused authorized visits and no future appointment on the books, and drafts a personalized outreach message for each patient. Staff review and send the drafts, keeping dropout rates low without adding chart-review time.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically identify PT patients at risk of dropping out mid plan-of-care?
Every morning, WebRun scans WebPT for active plans of care with unused authorized visits and no upcoming appointment, then drafts a personalized outreach message in Gmail for each at-risk patient. Staff review and send the drafts, and a Slack summary keeps the whole team informed, reducing mid-plan dropout without extra chart-review work.
- At-risk patients are identified and outreach is drafted before the day begins
- Staff spend zero time manually reviewing schedules for dropout risk
- No patient-facing message goes out without staff review
Built for physical therapy clinics · outpatient PT practices · PT front-desk staff · physical therapists
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.webpt.comin a real browser with your saved login - no setup, no API keys. -
1
WebPT - find patients with unused visits and no next appointment
webpt.com How to Automate WebPT
WebRun opens WebPT to find patients with unused visits and no next appointment. - Open WebPT and navigate to the Appointments or Patient Management view
- Filter for active plans of care with authorized visits remaining
- Identify patients who have no future appointment scheduled
- Capture each patient's name, plan end date, remaining visit count, and primary therapist
Done when Every at-risk patient is listed with their remaining visit count and plan end date.
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2
Gmail - draft personal outreach for each patient
gmail.com How to Automate Gmail
WebRun opens Gmail to draft personal outreach for each patient. - For each at-risk patient, draft a warm, personalized outreach message from the treating therapist
- Include the patient's name, a reminder of their progress, and a call to schedule their next visit
- Leave every draft unsent in Gmail for staff review before sending - never send patient-facing messages automatically
- Label each draft with the patient name and plan end date for easy triage
Done when A Gmail draft exists for every at-risk patient, ready for staff review.
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3
Slack - notify staff of the dropout list
slack.com How to Automate Slack
WebRun opens Slack to notify staff of the dropout list. - Post a summary list to the front-desk or clinical Slack channel naming each at-risk patient and their remaining visits
- Link to the Gmail drafts folder so staff can action them immediately
Done when Staff have today's dropout-risk list in Slack with drafts ready to send.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send messages to patients automatically?
No. WebRun drafts every patient-facing message in Gmail and leaves it unsent. A staff member reviews and sends each one. No patient communication goes out without human approval.
How does it know which patients are at risk?
It reads each active plan of care in WebPT, counts remaining authorized visits, and flags anyone with no future appointment on the schedule. Plans that are complete or on hold are skipped.
What if a patient already called to reschedule?
WebRun reads the live schedule in WebPT each morning, so anyone who booked overnight or earlier that day is excluded from the list automatically.
Related templates
Put this on autopilot.
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