Draft an on-my-way text for every technician before they depart
Each morning, WebRun opens Workiz, reads every technician's first job of the day, and drafts a short on-my-way text for each customer via Twilio. The drafts are posted to Slack for the dispatcher to approve and send before the crew heads out.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically draft on-my-way texts for pressure washing customers?
Every morning WebRun opens Workiz, reads the first job for each technician, and drafts a courteous on-my-way text for each customer via Twilio. The drafts are posted to your Slack dispatch channel so a human can review and approve each message before any customer is contacted.
- Every customer gets a personalised arrival heads-up, without the technician typing anything
- Dispatchers review all drafts in one Slack message each morning
- No texts go out without human approval
Built for pressure washing companies · exterior cleaning dispatchers · field service operations managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.workiz.comin a real browser with your saved login - no setup, no API keys. -
1
Workiz - read each technician's first job of the day
workiz.com How to Automate Workiz
WebRun opens Workiz to read each technician's first job of the day. - Open Workiz and navigate to the Schedule view for today
- Find the first scheduled job for each active technician
- Capture the customer name, phone number, job address, and estimated arrival window
Done when First job details are collected for every technician working today.
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2
Twilio - draft on-my-way text for each customer
twilio.com How to Automate Twilio
WebRun opens Twilio to draft on-my-way text for each customer. - Draft a short, friendly on-my-way message for each customer using their name and the technician's estimated arrival window
- Leave every message as a draft and do not send yet
- Queue each draft against the customer's phone number in Twilio
Done when A text draft is queued in Twilio for each customer, ready to send on approval.
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3
Slack - post drafts to dispatcher for approval
slack.com How to Automate Slack
WebRun opens Slack to post drafts to dispatcher for approval. - Post the list of pending on-my-way drafts to the dispatch Slack channel
- Include the customer name, phone number, arrival window, and draft message text for each
- Prompt the dispatcher to approve or edit before sending
Done when Dispatcher sees all pending on-my-way drafts in Slack and can approve or edit each one.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text customers automatically without anyone checking?
No. Every on-my-way text is drafted and posted to Slack for a dispatcher to approve before anything is sent via Twilio. No customer receives a message without human sign-off.
Can the dispatcher edit the message before approving?
Yes. The Slack post shows the full draft text so the dispatcher can adjust the arrival window or wording before giving the go-ahead to send.
What if a job gets rescheduled after the drafts are prepared?
The dispatcher sees the draft in Slack before it is sent, so they can simply decline to send it if the job has moved. WebRun will prepare fresh drafts the following morning.
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