Chase the payment requests customers never completed
Every Monday, WebRun opens Podium, finds every payment request that was sent and never completed, notes the customer, amount and how long it has been outstanding, drafts a polite reminder message against each conversation for you to approve, logs the list in Airtable, and posts the chase list to Slack.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I chase unpaid Podium payment requests?
Every Monday, WebRun opens Podium, finds the payment requests customers never completed, and records each one with its amount, customer and age. It logs the list in Airtable, posts the chase list to Slack, and drafts a reminder message per customer that waits for your approval before anything sends.
- Money already asked for stops sitting uncollected
- Every unpaid request has a reminder written and waiting
- No customer is messaged until a human approves the draft
Built for front-desk managers · local service businesses · clinics · auto shops
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.podium.comin a real browser with your saved login - no setup, no API keys. -
1
Podium - find unpaid payment requests
podium.com
WebRun opens Podium to find unpaid payment requests. - Open Podium and go to payments
- Filter payment requests to those still unpaid
- Capture the customer, the amount and the date the request was sent
- Draft a short, polite reminder message on each customer's conversation
- Leave every message unsent. WebRun drafts, you review and send from Podium
Done when Every unpaid request has its details captured and a reminder drafted, none sent.
-
2
Airtable - log amounts and ages
airtable.com How to Automate Airtable
WebRun opens Airtable to log amounts and ages. - Add or update a row per unpaid request with the customer, amount and days outstanding
- Mark requests that were already chased in a previous week
- Close off rows for requests that have since been paid
- Total the outstanding amount for the week
Done when The Airtable table shows every open request with its amount and age.
-
3
Slack - post the chase list
slack.com How to Automate Slack
WebRun opens Slack to post the chase list. - Post the week's chase list to the front-desk channel
- Order it by amount outstanding, oldest requests called out first
- Note that a reminder is drafted in Podium for each one and needs a human send
Done when The team has this week's unpaid list and knows which drafts need approving.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it message customers without me?
No. Every reminder is left as an unsent draft on the customer's Podium conversation. You read it and send it, so nothing goes out on its own.
Does it take payments or change amounts?
No. WebRun never touches money. It reads the payment request status and drafts wording, and the customer pays through the original Podium request.
What about customers who already paid?
They are skipped. WebRun reads the live payment status in Podium each Monday, so a completed request is closed off in Airtable instead of chased.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.