All templates
For plumbing contractors, plumbing office managers & field service reputation teams

Win more five-star reviews after every plumbing job

Every morning, WebRun opens Housecall Pro, finds jobs completed in the past 24 hours, drafts a personalised review request email for each customer mentioning the specific work done, and posts your office a Slack list of who to send it to so reviews come in while the service is still top of mind.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every day at 8:00 AM WebRun
1 Housecall Pro find completed jobs from yesterday
2 Gmail draft personalised review request
3 Slack alert office to send today's requests
Run a sample
In short

How do I automatically request reviews after plumbing jobs are completed?

Every morning, WebRun opens Housecall Pro and finds plumbing jobs completed in the past 24 hours. It drafts a personalised review request email in Gmail for each eligible customer, mentioning the specific work done and the technician, and posts your office a Slack list of requests ready to send. All drafts are held for human review before any email is sent.

  • Completed jobs get a personalised review request drafted the next morning while the experience is fresh
  • Customers with low ratings are automatically skipped to avoid negative review requests
  • Office team gets a daily Slack list of review requests ready to send with one review

Built for plumbing contractors · plumbing office managers · field service reputation teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.housecallpro.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Housecall Pro - find completed jobs from yesterday
    housecallpro.com How to Automate Housecall Pro
    WebRun in Housecall Pro: find completed jobs from yesterday
    WebRun opens Housecall Pro to find completed jobs from yesterday.
    • Open Housecall Pro and filter completed jobs from the past 24 hours
    • Capture the customer name, email, job type such as drain repair, leak fix, or water heater install, technician name, and job address
    • Skip any customer who has already received a review request in the past 90 days or who left a bad rating

    Done when Every eligible completed job from yesterday is captured with the customer details and service description.

  3. 2
    Gmail - draft personalised review request
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft personalised review request
    WebRun opens Gmail to draft personalised review request.
    • Draft a friendly, personalised review request email for each customer mentioning the specific work done and the technician's name
    • Include a direct link to your Google Business review page so leaving a review takes one click
    • Keep the tone warm and genuine rather than scripted
    • Leave all drafts unsent in Gmail for the office manager to review before sending

    Done when A draft personalised review request is queued in Gmail for every eligible completed job.

  4. 3
    Slack - alert office to send today's requests
    slack.com How to Automate Slack
    WebRun in Slack: alert office to send today's requests
    WebRun opens Slack to alert office to send today's requests.
    • Post a Slack list of today's review request drafts to the office channel with customer names and job types
    • Note how many drafts are ready and remind the team to send them before end of day

    Done when Office team has a Slack list of today's review request drafts ready to send.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.housecallpro.com
ScheduleRuns automatically on this cadence
Every day at 8:00 AM
DeliveryHow each run's result reaches you
Draft review requests · Gmail, Slack
OutputWhat each run produces - Draft personalised review request emails in Gmail and a Slack list of customers to reach out to each morning.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send review requests to customers without my approval?

No. Every review request is drafted and left unsent in Gmail. Your office manager reviews and sends each one, so no message goes to a customer without a human check.

Does it skip customers who had a bad experience?

Yes. If a customer left a low job rating in Housecall Pro, WebRun skips them automatically. You can also configure a list of customers to never contact for reviews.

Can it link to Google reviews specifically?

Yes. You set your Google Business review link once in WebRun settings, and it is included in every draft so customers can leave a review with one click.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.