Catch and respond to bad reviews before they go unanswered
Every few minutes, WebRun scans your Slice profile and Google Business Profile for new reviews under 4 stars, logs each flagged review to Google Sheets with a severity note, drafts a professional reply, and sends you an instant Telegram alert so you can approve and post the response.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically monitor and respond to negative pizzeria reviews?
WebRun scans your Slice and Google Business Profile listings every 15 minutes for reviews rated below 4 stars. It logs each one to a Google Sheets triage tracker with a severity tier and a draft reply, then sends an instant Telegram alert for urgent cases. No reply is posted until you approve it.
- Every sub-4-star review flagged within 15 minutes, not discovered days later
- Draft replies ready instantly so no negative review sits unanswered
- 1-star and 2-star reviews escalated immediately via Telegram
Built for independent pizzeria owners · pizza shop managers · restaurant reputation managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
owners.slice.comin a real browser with your saved login - no setup, no API keys. -
1
Slice - scan for new low-rated reviews
slice.com How to Automate Slice
WebRun opens Slice to scan for new low-rated reviews. - Open your Slice Owner's Portal and navigate to the Reviews section
- Read all reviews posted since the last run
- Flag any review rated 3 stars or below and capture the reviewer name, rating, and text
Done when All new sub-4-star reviews are captured with their text and metadata.
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2
Google Sheets - log flagged reviews with severity
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log flagged reviews with severity. - Append each flagged review to the triage log: date, platform, rating, reviewer name, review text, and a severity tier (1-2 stars = urgent, 3 stars = watch)
- Draft a professional, empathetic reply for each review in the adjacent column
- Mark the row status as: awaiting owner approval
Done when Every flagged review is logged with a draft reply and status set to pending.
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3
Telegram - alert owner and share draft reply
telegram.org How to Automate Telegram
WebRun opens Telegram to alert owner and share draft reply. - Send an instant Telegram message for each urgent (1-2 star) review with the review text and the draft reply
- Include a note that the reply is a draft and must be approved before posting
- For 3-star reviews, send a single daily batch summary rather than individual alerts
Done when Owner has received Telegram alerts for all urgent reviews and a summary for 3-star reviews.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it post a reply to the review automatically?
No. WebRun drafts the reply and alerts you via Telegram for approval. You post the response yourself so every public reply reflects your voice and judgment.
Does it monitor Google reviews as well as Slice?
Yes. Point WebRun at your Google Business Profile and it will scan both platforms, logging all sub-4-star reviews into the same triage sheet.
What if a review is spam or fake?
The draft reply column in Google Sheets lets you flag it as suspected spam instead of crafting a response. WebRun notes it for your follow-up with the review platform.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.