Bring back customers who have not ordered in a while
Every Monday, WebRun reviews your Slice customer order history, identifies anyone who has not ordered in 45 or more days, checks your Google Sheets win-back log to avoid repeat contacts, and drafts a personalized re-engagement email in Mailchimp for your review before any campaign is launched.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically identify and win back lapsed pizzeria customers?
WebRun reviews your Slice customer order history every Monday, finds anyone who has not ordered in 45 or more days, cross-checks a Google Sheets log to avoid repeat contacts, and drafts a personalized win-back email campaign in Mailchimp for your review. No email goes out until you approve the campaign.
- Lapsed customers identified weekly with no manual list-building
- Personalized win-back drafts ready for review every Monday morning
- 90-day suppression window protects customers from over-contact
Built for independent pizzeria owners · pizza shop managers · restaurant marketers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
owners.slice.comin a real browser with your saved login - no setup, no API keys. -
1
Slice - identify lapsed customers
slice.com How to Automate Slice
WebRun opens Slice to identify lapsed customers. - Open the Slice Owner's Portal and navigate to customer order history
- Filter to customers whose last order was 45 or more days ago
- Capture each customer's name, last order date, and order history to personalize the outreach
Done when All lapsed customers (45+ days since last order) are listed with their order history.
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2
Google Sheets - cross-check the win-back contact log
google.com How to Automate Google Sheets
WebRun opens Google Sheets to cross-check the win-back contact log. - Open the win-back contact log and check which lapsed customers were already contacted in the past 90 days
- Remove already-contacted customers from the current week's list
- Append the remaining customers to the log with today's date and status: draft pending
Done when The final win-back list for this week excludes anyone contacted in the past 90 days.
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3
Mailchimp - draft win-back email campaign for approval
mailchimp.com How to Automate Mailchimp
WebRun opens Mailchimp to draft win-back email campaign for approval. - Open Mailchimp and create a draft campaign for the lapsed customer segment
- Draft a personalized subject line and body referencing their last order and a compelling reason to return
- Leave the campaign as a draft - do not schedule or send it without your approval
Done when A Mailchimp draft win-back campaign is ready for your review and approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email customers without my approval?
No. WebRun drafts the Mailchimp campaign and leaves it for your review. You decide when to schedule or send it, so your offer and timing are always your call.
How does it avoid contacting the same lapsed customer every week?
A Google Sheets contact log tracks every win-back outreach. WebRun checks the log each Monday and skips anyone contacted in the past 90 days.
Can I customize the win-back offer in the email?
Yes. Tell WebRun your preferred offer (a percentage off, a free topping, a loyalty points bonus) and it will weave it into every draft automatically.
Related templates
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