Get instant alerts when something unusual happens on a case
Every hour, WebRun scans CROSStrax for exception events including status reversals, cases with evidence uploads outside business hours, missed surveillance check-ins, or any case that jumps more than 10 hours of activity in a single day, then sends an immediate alert to your operations manager via Telegram.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I get automatic alerts when something unusual happens on a PI case?
Every hour, WebRun scans CROSStrax for case exception events including status reversals, after-hours evidence uploads, missed surveillance check-ins, and activity spikes above 10 hours per day. When an exception is found, it sends an immediate Telegram alert to your operations manager with the case number, event type, and timestamp, so your agency can act fast.
- Unusual case events are flagged to the right person within one hour, not the next morning
- Missed surveillance check-ins are caught automatically so no field investigator goes uncontacted
- No Telegram alert fires when everything is normal, keeping the notification channel trustworthy
Built for PI operations managers · PI agency owners · multi-investigator firms · surveillance team leads
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.crosstrax.coin a real browser with your saved login - no setup, no API keys. -
1
CROSStrax - scan for case exception events
www.crosstrax.co How to Automate CROSStrax
WebRun opens CROSStrax to scan for case exception events. - Open CROSStrax and scan all active cases for exception events in the past hour
- Flag any of the following: a case status reverting from a later stage to an earlier one, an evidence upload timestamped outside normal operating hours, a surveillance case with no check-in logged past its scheduled window, or a case with more than 10 hours of activity logged in a single day
- Capture the case number, event type, timestamp, and the assigned investigator for each exception
Done when Every exception event in the past hour is identified with its case number, type, and timestamp.
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2
Telegram - send an immediate alert to the ops manager
telegram.org How to Automate Telegram
WebRun opens Telegram to send an immediate alert to the ops manager. - Send a Telegram message to the operations manager's private chat for each exception detected
- Include the case number, event type, timestamp, and assigned investigator in the message
- If multiple exceptions occur in the same hour, batch them into a single Telegram message to avoid notification fatigue
Done when The operations manager has received a Telegram alert for every exception event in the past hour.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
What counts as an exception event?
By default, the workflow flags four event types: a case status reversal, an evidence upload outside business hours, a missed surveillance check-in past its scheduled window, and a case logging more than 10 hours of activity in a single day. You can adjust these thresholds when you set up the workflow.
Will it alert clients about exception events?
No. Alerts go only to your internal operations manager via Telegram. No client is contacted about any exception event by WebRun.
What if there are no exceptions in a given hour?
WebRun runs silently and sends no message when there is nothing to flag. Your Telegram channel only receives alerts when a genuine exception is detected, keeping the signal-to-noise ratio high.
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