Win back periodontal maintenance patients who have lapsed
Every Monday, WebRun opens Panda Perio, finds periodontal maintenance patients whose 90 day recare is overdue with no future visit booked, records the lapsed list in Google Sheets, and drafts a warm reactivation text in Twilio for each, leaving every message for staff to approve before it sends.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically reactivate lapsed periodontal maintenance patients?
WebRun opens Panda Perio each Monday, finds periodontal maintenance patients past their 90 day recare with no future visit booked, and logs them to Google Sheets ranked by days lapsed. It then drafts a warm reactivation text in Twilio for each and leaves it for staff to approve, so gum health does not backslide while patients drift out of recare.
- Lapsed maintenance patients get a personal nudge every week
- Longest lapses surface first for staff to work
- All reactivation texts staff-approved before sending
Built for periodontists · dental hygienists · recare coordinators · periodontal practices
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.pandaperio.comin a real browser with your saved login - no setup, no API keys. -
1
Panda Perio - find overdue maintenance patients
pandaperio.com How to Automate Panda Perio
WebRun opens Panda Perio to find overdue maintenance patients. - Open Panda Perio and list periodontal maintenance patients on a 90 day recare interval
- Keep those now past due with no future maintenance visit on the schedule
- Capture the last maintenance date, the assigned hygienist, and the patient's preferred contact
Done when Every overdue maintenance patient is listed with their last visit and hygienist.
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2
Google Sheets - log the lapsed recare list
google.com How to Automate Google Sheets
WebRun logs the lapsed recare list in Google Sheets. - Open the maintenance reactivation sheet in Google Sheets and add each overdue patient as a row
- Record days overdue, last maintenance date, and hygienist so staff can prioritize the longest lapses
- Mark rows already reactivated on a prior run so no one is chased twice
Done when The reactivation sheet lists every overdue patient ranked by days lapsed.
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3
Twilio - draft the reactivation text for approval
twilio.com How to Automate Twilio
WebRun drafts each reactivation text and leaves it for staff to approve. - Draft a warm reactivation text for each overdue patient inviting them to book their next cleaning
- Keep the message free of any clinical or diagnosis detail, naming only the practice and the visit type
- Queue every text in Twilio and leave it unsent for staff to review and approve. WebRun never texts a patient on its own
Done when A reactivation text is drafted and queued for every overdue patient, awaiting staff approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text lapsed patients without approval?
No. Every reactivation text is drafted and queued in Twilio, then left for staff to review and send. Patient outreach stays a human decision, and the draft carries no clinical or diagnosis detail.
How overdue does a patient have to be?
By default WebRun flags maintenance patients past their 90 day recare with no future visit booked. You can change the interval and the grace period to match how your practice defines a lapse.
What if a patient already rebooked?
It reads the live schedule in Panda Perio each Monday, so anyone with a future maintenance visit is skipped. The reactivation list only ever holds patients who are genuinely overdue.
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