Get a weekly surgical backlog report before it becomes a scheduling crisis
Every Monday, WebRun opens ModMed and identifies patients who have been marked as surgical candidates or placed on the surgical waitlist but not yet scheduled, calculates how long each patient has been waiting, logs the full backlog in Google Sheets by procedure type and wait duration, and posts a practice manager summary to Slack so scheduling gaps can be addressed before patient satisfaction or access suffers.
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How do I get a weekly report of unscheduled surgical patients and backlog wait times for my orthopedic practice?
WebRun reviews ModMed every Monday for patients flagged as surgical candidates who do not yet have a scheduled procedure date, calculates each patient's wait time, and logs the full backlog in Google Sheets by procedure type. The practice manager gets a Slack summary with the total backlog count and patients waiting more than 60 days flagged for immediate attention.
- Practice managers see the full surgical backlog every Monday before it becomes a patient access problem
- Patients waiting more than 60 days are flagged for same-day scheduling priority
- Wait time trends by procedure type reveal where scheduling capacity needs to expand
Built for orthopedic practice managers · surgical schedulers · hospital-based orthopedic programs · orthopedic surgery centers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.modmed.comin a real browser with your saved login - no setup, no API keys. -
1
ModMed - identify unscheduled surgical candidates and wait times
modmed.com How to Automate ModMed
WebRun opens ModMed to identify unscheduled surgical candidates and wait times. - Open ModMed and review patients flagged as surgical candidates or on the surgical waitlist with no scheduled procedure date
- Calculate each patient's wait time from the date they were added to the surgical queue
- Group patients by procedure type and note the referring provider and payer for each
Done when All unscheduled surgical candidates are identified with their wait time, procedure type, and payer details.
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2
Google Sheets - log backlog by procedure type and wait duration
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log backlog by procedure type and wait duration. - Open the Surgical Backlog Report sheet
- Update the patient list with procedure type, days waiting, payer, and referring provider
- Add a summary row with the total backlog count and average wait time by procedure type
Done when The full surgical backlog is logged in Google Sheets with wait times and procedure-type totals.
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3
Slack - post weekly backlog summary to practice manager
slack.com How to Automate Slack
WebRun opens Slack to post weekly backlog summary to practice manager. - Post the weekly surgical backlog summary to the practice manager Slack channel
- Lead with the total unscheduled patient count and average wait time
- Flag patients who have been waiting more than 60 days as high-priority for immediate scheduling
Done when The practice manager has this week's surgical backlog summary in Slack with long-wait patients flagged.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact waitlisted patients to offer an earlier surgery date?
No. WebRun surfaces the waitlist and backlog data for practice management to act on. Any patient contact about scheduling changes is handled by your scheduling team, keeping communication accurate and patient records up to date.
What counts as a patient in the surgical backlog?
Any patient in ModMed who has been flagged as a surgical candidate or added to the surgical waitlist but does not yet have a confirmed procedure date qualifies as a backlog case. The wait time is calculated from the date of the surgical recommendation.
Can it track backlog by surgeon or by OR location?
Yes. The Google Sheets report groups backlog by procedure type by default and can be configured to also break down by assigned surgeon or facility, giving practice managers visibility into which providers or sites have the longest queues.
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