Capture every orthopedic no-show and fill the slot
Every evening, WebRun opens ModMed, identifies appointments marked as no-show or same-day cancel, logs each with patient details and appointment type in Google Sheets, and posts a summary to the front desk Slack channel so staff can attempt to reschedule or fill the open slot from the waitlist.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically report orthopedic no-shows and recover lost appointment slots?
WebRun scans ModMed every evening for appointments marked as no-show or same-day cancelled, logs each case with patient and slot details in Google Sheets, and posts a recovery-focused summary to your front desk in Slack. Staff get an immediate prompt to fill open slots and a flagged list of repeat no-show patients.
- Every no-show is logged and a slot-recovery prompt reaches front desk within minutes
- Monthly no-show rates are tracked automatically in Google Sheets
- Repeat no-show patients are flagged for proactive scheduling policy review
Built for orthopedic front desk staff · practice managers · scheduling coordinators · orthopedic clinics
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.modmed.comin a real browser with your saved login - no setup, no API keys. -
1
ModMed - find no-shows and same-day cancels
modmed.com How to Automate ModMed
WebRun opens ModMed to find no-shows and same-day cancels. - Open ModMed and filter today's schedule for appointments marked as no-show or same-day cancelled
- Capture patient name, appointment type, provider, scheduled time, and no-show reason if documented
- Check whether the patient has a prior no-show history on their chart
Done when All of today's no-shows and same-day cancels are listed with full appointment and patient details.
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2
Google Sheets - log no-show details for tracking
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log no-show details for tracking. - Open the No-Show Tracker sheet and add a row for each patient
- Record the date, provider, appointment type, and prior no-show count
- Update the monthly no-show rate totals for reporting
Done when Every no-show and cancellation is logged in the tracking sheet with history noted.
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3
Slack - alert front desk to reschedule or fill slots
slack.com How to Automate Slack
WebRun opens Slack to alert front desk to reschedule or fill slots. - Post the day's no-show summary to the front desk Slack channel
- List each open slot with the appointment type and provider so staff can offer it from the waitlist
- Flag repeat no-show patients for the practice manager's attention
Done when Front desk has a Slack summary of open slots and repeat offenders to act on.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact no-show patients to reschedule automatically?
No. WebRun posts the no-show list to Slack for staff to act on. Any outreach to patients is drafted for human review first, keeping patient communication approved and PHI protected.
Can it track no-show trends over time?
Yes. Each day's results are appended to the Google Sheets tracker, so you can see no-show rates by provider, appointment type, and month without any manual data entry.
How does it know which slots can be filled from the waitlist?
It lists each open slot by appointment type and provider in the Slack report, giving your front desk the information they need to call waitlisted patients and offer the opening.
Related templates
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