Work denied orthopedic claims before the appeal window closes
Every morning, WebRun opens ModMed and reviews all claims with a denial status received in the past 24 hours, categorizes each by denial reason code, logs the full worklist in Google Sheets, and posts a prioritized action list to the billing team in Slack so every denial is appealed or corrected before the payer's window expires.
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How do I automatically build a denied claim worklist for my orthopedic billing team each day?
WebRun reviews ModMed every morning for orthopedic claims denied in the last 24 hours, captures each denial reason code, and logs a worklist in Google Sheets with appeal deadlines. The billing team gets a Slack digest showing total denial volume and dollar value with the most time-sensitive appeals flagged first so nothing slips past the payer window.
- Every denial is logged with its appeal deadline the morning it arrives, not a week later
- Billing staff batch-work similar denial codes rather than handling each claim individually
- No denial with an imminent appeal deadline is missed because it is flagged in Slack daily
Built for orthopedic billing teams · revenue cycle managers · coding staff · orthopedic practice owners
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.modmed.comin a real browser with your saved login - no setup, no API keys. -
1
ModMed - review newly denied claims and capture denial codes
modmed.com How to Automate ModMed
WebRun opens ModMed to review newly denied claims and capture denial codes. - Open ModMed and filter claims to those with a denial status updated in the last 24 hours
- Capture the patient name, claim number, payer, denial reason code, service date, and claim amount
- Note the payer's standard appeal window for each denial to calculate the deadline
Done when All new denials from the last 24 hours are captured with their denial codes and payer details.
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2
Google Sheets - log denials with reason codes and appeal deadlines
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log denials with reason codes and appeal deadlines. - Open the Denied Claims Worklist sheet
- Add each denial with its reason code, claim amount, service date, and calculated appeal deadline
- Group denials by reason code so billing staff can batch-work similar issues
Done when Every new denial is logged in Google Sheets with an appeal deadline and grouped by reason code.
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3
Slack - post prioritized appeal worklist to billing team
slack.com How to Automate Slack
WebRun opens Slack to post prioritized appeal worklist to billing team. - Post the morning denial summary to the billing Slack channel
- Lead with the total count and dollar value of new denials
- Highlight any denials with an appeal deadline within 5 days as the highest priority
Done when Billing staff have the day's denied claim worklist with dollar totals and deadline flags in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it file appeals with payers automatically?
No. WebRun builds the prioritized worklist and surfaces it to your billing team, but all appeal submissions remain with your staff. Filing a claim appeal with a payer requires human review and sign-off.
How does it prioritize which denials to work first?
It ranks by appeal deadline proximity, placing denials expiring within 5 days at the top of the Slack list. Within that group, it orders by claim dollar amount so the highest-value recoveries get attention first.
Can it distinguish different denial types like coding errors vs. eligibility issues?
Yes. It captures the payer's denial reason code for each claim and groups similar codes together in Google Sheets, so your billing team can batch-work a common issue like incorrect modifier usage or eligibility mismatches in one pass.
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