Notify patients the moment their optical order is ready for pickup
Throughout the day, WebRun monitors Nextech for optical orders that have moved to a ready-for-pickup status, drafts a patient notification for each order, queues the draft in Gmail for staff to review and send, and posts a pickup-ready summary to Slack so the optical team stays informed.
- No credit card
- Under $0.01 per run
- Cancel anytime
How can I automatically notify patients when their optical order is ready for pickup?
WebRun checks Nextech every 15 minutes for optical orders that have moved to ready-for-pickup status. It drafts a patient notification in Gmail for each order and alerts the optical team in Slack to review and approve before any message reaches the patient, so no order sits unnotified.
- Patients are notified within minutes of their order being ready, not days
- No ready optical order sits unnotified at end of day
- Staff spend seconds approving drafts rather than building each message from scratch
Built for ophthalmology practices · optical dispensaries · eye care clinics · optical team staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.nextech.comin a real browser with your saved login - no setup, no API keys. -
1
Nextech - detect optical orders ready for pickup
nextech.com How to Automate Nextech
WebRun opens Nextech to detect optical orders ready for pickup. - Open Nextech and navigate to the optical order queue
- Check for orders whose status has changed to ready for pickup since the last run
- Capture patient name, order type, order number, and preferred contact method
- Do not change any order status or contact any patient directly
Done when All newly ready optical orders are identified with patient and order details.
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2
Gmail - draft patient pickup notification
gmail.com How to Automate Gmail
WebRun opens Gmail to draft patient pickup notification. - Draft a patient-friendly pickup notification for each ready order
- Include order type and clinic address and hours in the message body
- Save each draft in Gmail without sending, for staff review
Done when A reviewed-ready Gmail draft exists for every newly completed optical order.
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3
Slack - alert optical team to review drafts
slack.com How to Automate Slack
WebRun opens Slack to alert optical team to review drafts. - Post a list of newly ready orders to the optical team Slack channel
- Include order type and patient identifier so staff can cross-reference
- Remind the team that Gmail drafts are waiting for their approval before sending
Done when The optical team has a Slack alert and can review and approve Gmail drafts.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email patients without staff approval?
No. WebRun saves every notification as a Gmail draft and posts a Slack alert so staff can review the message before sending. No patient email goes out automatically.
How quickly does it detect a ready order?
WebRun checks Nextech every 15 minutes during business hours, so a draft notification is ready for staff review within minutes of the order status changing to ready.
What if a patient prefers a phone call over email?
The Slack alert flags the patient's preferred contact method from Nextech so staff can call instead of approving the email draft, keeping each patient's communication preference respected.
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