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For naturopathic practices with multiple providers, integrative medicine clinics & functional health care coordinators

Route new patient intake requests to the right provider automatically

When a new patient intake form is submitted through Cerbo, WebRun reads the patient's chief concerns and health history, matches them to the best-fit provider based on specialty focus and current availability, and posts a routing recommendation to Slack so your care coordinator can confirm the assignment with one click.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
On form submit WebRun
1 Cerbo read new intake form and match to best-fit provider
2 Slack post routing recommendation for coordinator confirmation
Run a sample
In short

How can I automatically route new naturopathic patient intake forms to the right provider?

When a new patient intake form arrives in Cerbo, WebRun reads their chief concerns, matches them to the best-fit provider based on specialty and availability, and posts a routing recommendation to Slack within minutes. Your care coordinator confirms or adjusts the match before any appointment is booked, keeping a human in the loop from the first contact.

  • New patients are matched to the right provider within minutes of submitting their intake
  • Care coordinators spend seconds confirming a ready recommendation instead of manually reviewing forms
  • No appointment is booked without explicit human confirmation

Built for naturopathic practices with multiple providers · integrative medicine clinics · functional health care coordinators

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.cer.bo in a real browser with your saved login - no setup, no API keys.

  2. 1
    Cerbo - read new intake form and match to best-fit provider
    cer.bo How to Automate Cerbo
    WebRun in Cerbo: read new intake form and match to best-fit provider
    WebRun opens Cerbo to read new intake form and match to best-fit provider.
    • Detect a newly submitted patient intake form in Cerbo
    • Read the patient's chief concerns, health goals, and any flagged conditions from the form
    • Compare the patient's needs against each provider's specialty focus and open appointment slots
    • Select the best-fit provider and note the reasoning, for example: hormone specialist with availability this week

    Done when A provider match and routing rationale have been determined for the new patient.

  3. 2
    Slack - post routing recommendation for coordinator confirmation
    slack.com How to Automate Slack
    WebRun in Slack: post routing recommendation for coordinator confirmation
    WebRun opens Slack to post routing recommendation for coordinator confirmation.
    • Post the routing recommendation to the care-coordinator Slack channel
    • Include the patient's first name and last initial, their chief concern, the recommended provider, and available appointment slots
    • Ask the coordinator to confirm or override the match before any appointment is booked

    Done when The care coordinator has a routing recommendation in Slack and can confirm or adjust within minutes of the intake arriving.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.cer.bo
ScheduleRuns automatically on this cadence
On form submit
DeliveryHow each run's result reaches you
Routing recommendation · Slack
OutputWhat each run produces - A Slack routing recommendation for each new patient intake, including chief concern, recommended provider, and available slots, awaiting coordinator confirmation.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it book the appointment automatically?

No. WebRun posts a routing recommendation to Slack and waits for your care coordinator to confirm or adjust the provider match before any appointment is created in Cerbo. No appointment is booked without human approval.

How does it choose the right provider?

It reads the patient's chief concerns from the intake form and compares them against each provider's documented specialty focus and current open slots in Cerbo. You configure the specialty-to-provider mapping once during setup.

Is patient health information safe in Slack?

WebRun shares only the patient's first name, last initial, and chief concern in the Slack message. Full intake details remain inside Cerbo. No clinical notes or PHI beyond that are posted to Slack.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.