Catch broken customer integrations before they notice
Every hour, WebRun opens Merge, checks every linked account for an error or re-authentication state, books a fix window on Google Calendar for any that need attention, and alerts the integrations team on Microsoft Teams with the affected customer and integration named.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I catch a broken Merge integration before the customer does?
WebRun checks every linked account in Merge each hour for an error or re-authentication state, books a Google Calendar fix window, and alerts the integrations team on Microsoft Teams with the affected customer named. Broken customer integrations get caught and scheduled for a fix before the customer notices data stopped syncing.
- Broken customer integrations get caught within the hour
- Every fix gets a scheduled window instead of sitting in a backlog
- The integrations team hears about it before a support ticket does
Built for Integrations engineers · platform teams · customer success engineering · SaaS product teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.merge.devin a real browser with your saved login - no setup, no API keys. -
1
Merge - check every linked account's status
merge.dev
WebRun opens Merge to check every linked account's status. - Open Merge and list linked accounts across connected integrations
- Find any showing an error, sync failure, or needing re-authentication
- Note the affected customer and which integration is impacted
Done when Every unhealthy linked account is listed with its customer and integration.
-
2
Google Calendar - book a fix window
calendar.google.com How to Automate Google Calendar
WebRun opens Google Calendar to book a fix window. - Book a fix window on the integrations team calendar for each broken link
- Attach the customer name and error detail to the event
- Skip booking if a fix window already exists for that account
Done when A fix window exists for every unresolved broken link.
-
3
Microsoft Teams - alert the integrations team
microsoft.com How to Automate Microsoft Teams
WebRun opens Microsoft Teams to alert the integrations team. - Post the broken link, its customer, and integration to the team channel
- Link to the scheduled fix window
- Leave reconnecting the account to the integrations team
Done when The team has been alerted to every broken linked account.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it reconnect a broken account itself?
No. WebRun only reports which linked account is broken and schedules a fix window. Reauthorizing the connection stays with your integrations team.
Does it contact the customer directly?
No. It only alerts your internal team on Microsoft Teams. Any communication with the customer is left to your team to send.
How fast does the team find out about a broken link?
Within the hour. WebRun checks linked account status hourly and alerts the same run it finds an error or re-authentication need.
Related templates
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