Chase missing charges before they become lost revenue
Every morning, WebRun opens AdvancedMD, compares the prior day's completed appointments against posted charges, identifies any encounter with no charge entry, and drafts a follow-up message to the responsible provider for your billing team to review and send before the charge capture window closes.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically catch and chase missing charges from provider encounters?
Every morning, WebRun opens AdvancedMD, compares yesterday's completed appointments against posted charges, and identifies every encounter with no charge entry. It posts an internal Slack alert with the count and revenue at risk, then drafts a follow-up email for each provider. Your billing team reviews and approves every draft before it is sent.
- Missing charges are caught the next morning before the timely-filing window opens
- Estimated revenue at risk is visible in Slack before the billing day starts
- Provider chasers are reviewed by a human before any message is sent
Built for medical billing companies · RCM managers · charge capture teams · physician practice billing
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
providerportal.advancedmd.comin a real browser with your saved login - no setup, no API keys. -
1
AdvancedMD - find encounters with no charge posted
advancedmd.com How to Automate AdvancedMD
WebRun opens AdvancedMD to find encounters with no charge posted. - Open AdvancedMD and pull the previous day's completed appointment list
- Cross-reference each appointment against the charge entry log for the same date of service
- Identify any appointment with a completed or checked-out status but no associated charge posted
- Note the provider name, patient name, appointment date, and appointment type for each missing charge
Done when Every completed appointment from yesterday with no corresponding charge is identified.
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2
Slack - alert billing team internally
slack.com How to Automate Slack
WebRun opens Slack to alert billing team internally. - Post an internal alert to the billing channel listing the count of missing charges and the providers involved
- Include the total estimated revenue at risk based on typical charges for those appointment types
Done when The billing team has a count of missing charges and which providers are involved in Slack.
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3
Gmail - draft chaser to provider for review
gmail.com How to Automate Gmail
WebRun opens Gmail to draft chaser to provider for review. - Draft a polite follow-up email for each provider with one or more missing charges
- List the specific patient names and appointment dates where charges have not been posted
- Save each draft without sending so the billing team can review, adjust the tone, and approve before the email is sent to the provider
- Do not send any provider communication without billing team review and approval
Done when A Gmail draft chaser exists for every provider with missing charges, ready for billing team review.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email providers without my team reviewing first?
No. Every chaser is saved as a Gmail draft. Your billing team reviews and approves each message before it goes to a provider. Nothing is sent automatically to a provider.
How far back does it look for missing charges?
It checks the previous day's completed appointments each morning, keeping the window tight so you chase missing charges before the timely-filing clock starts running. You can extend the lookback window if needed.
What if a charge was posted late, after the run?
It reads the live charge log in AdvancedMD each morning, so any late charges posted after yesterday's run are already reflected and those encounters are excluded from today's list.
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