Remind customers to collect their garments before storage fills up
Every morning, WebRun opens CleanCloud, finds orders that have been ready for collection for more than your chosen number of days, drafts a polite reminder for each customer in Gmail, queues an SMS via Twilio, and holds every message for your approval before it is sent.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically remind customers to pick up uncollected laundry orders?
WebRun checks CleanCloud every morning for orders sitting in Ready status beyond your collection threshold. It drafts a friendly collection reminder in Gmail and queues an SMS via Twilio for each waiting customer. No message is sent until you approve it, protecting your customer relationships while keeping storage space free.
- Uncollected orders are flagged and actioned daily before storage becomes an issue
- Customers receive a friendly, on-brand reminder rather than a surprise storage fee
- No reminder reaches a customer without your review and approval
Built for laundromats · dry cleaners · wash-dry-fold services · laundry drop-off operators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.cleancloudapp.comin a real browser with your saved login - no setup, no API keys. -
1
CleanCloud - find orders overdue for collection
cleancloudapp.com How to Automate CleanCloud
WebRun opens CleanCloud to find orders overdue for collection. - Open CleanCloud and filter orders to Ready status
- Identify those that have been in Ready status beyond your collection threshold (for example, 3 days)
- Capture customer name, contact details, order number, ready date, and storage bay if relevant
Done when Every overdue uncollected order is listed with its customer details and days waiting.
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2
Gmail - draft collection reminder email
gmail.com How to Automate Gmail
WebRun opens Gmail to draft collection reminder email. - Draft a friendly collection reminder for each customer, naming the order number and how long the order has been waiting
- Mention any storage or holding fee that applies after a set period
- Save every draft to Gmail Drafts. Do not send without your approval.
Done when A draft collection reminder exists in Gmail for each uncollected order.
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3
Twilio - queue collection SMS for approval
twilio.com How to Automate Twilio
WebRun opens Twilio to queue collection SMS for approval. - Compose a short SMS reminder for each customer with the order number and your store address
- Queue each SMS in Twilio as pending. Do not dispatch until you approve.
Done when SMS reminders are queued and awaiting your approval for every uncollected order.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send reminders to customers automatically?
No. Every reminder is saved as a Gmail draft or queued in Twilio. WebRun never sends a message to a customer without your explicit approval.
How many days waiting triggers a reminder?
You set the threshold when you configure the workflow. The default is 3 days in Ready status, but you can raise or lower it to match your storage policy.
What if an order gets collected between runs?
CleanCloud is checked fresh each morning, so any order whose status has moved to Collected is skipped and no reminder is drafted for it.
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