Route incoming wash-dry-fold and pickup orders to the right staff automatically
The moment a new pickup/delivery or wash-dry-fold order is confirmed in Cents, WebRun reads the service type, zone, and requested time, applies your routing rules to assign the right driver or attendant, posts the assignment to Slack, and adds the pickup or delivery slot to Google Calendar.
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How do I automatically route laundromat pickup and wash-dry-fold orders to staff?
The moment a pickup/delivery or wash-dry-fold order is confirmed in Cents, WebRun reads the zone and service type, applies your routing rules to pick the right driver or attendant, sends them the details in Slack, and adds the slot to their Google Calendar. Orders are dispatched in seconds with no manager intervention needed.
- Every new order is assigned to a staff member in seconds, not minutes
- Unassigned orders are flagged immediately instead of slipping through
- Drivers and attendants have order details in Slack and on their calendar before they leave the store
Built for laundromat owners · laundromat managers · pickup and delivery laundry services
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.trycents.comin a real browser with your saved login - no setup, no API keys. -
1
Cents - detect and read new incoming orders
trycents.com How to Automate Cents
WebRun opens Cents to detect and read new incoming orders. - Detect new pickup/delivery or wash-dry-fold orders that just moved to confirmed status
- Read the order details: service type, customer zone, requested pickup or ready time, and special care instructions
- Apply your routing rules to select the correct driver for delivery orders or the correct attendant for in-store WDF
- Confirm the assignee has capacity for the slot before assigning
Done when Every new order has an assigned driver or attendant based on current routing rules.
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2
Slack - notify the assigned driver or attendant
slack.com How to Automate Slack
WebRun opens Slack to notify the assigned driver or attendant. - Send a direct Slack message to the assigned driver or attendant with order number, customer name, address, and care instructions
- Post a brief summary to the dispatch channel so the manager can see active assignments
Done when The assigned staff member has all order details in Slack and the manager can see the dispatch board.
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3
Google Calendar - add the pickup or delivery slot to the schedule
calendar.google.com How to Automate Google Calendar
WebRun opens Google Calendar to add the pickup or delivery slot to the schedule. - Create a new calendar event on the assigned staff member's Google Calendar for the pickup or delivery time slot
- Include the order number, customer address, and any special instructions in the event notes
Done when The pickup or delivery window is on the assigned staff member's calendar with full order details.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
How does it decide which driver or attendant to assign?
It applies the routing rules you configure during setup, such as zone-to-driver mapping or round-robin assignment, and checks current calendar availability before assigning.
What happens if no staff member is available for a slot?
WebRun posts an unassigned-order alert to the dispatch Slack channel so a manager can handle the assignment manually. It never leaves an order silently unrouted.
Does it send any messages to the customer?
No. WebRun only notifies internal staff via Slack and Calendar. Customer-facing order status updates remain managed through Cents' own customer notifications.
Related templates
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