Draft ETA notifications for every recipient so your team sends with one click
As delivery routes go live, WebRun monitors Onfleet for tasks that have received a confirmed ETA from the driver app, drafts a short SMS notification for each recipient via Twilio, and queues the drafts for your customer service team to review and send, so no recipient is left wondering when their delivery will arrive.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically draft ETA text messages for delivery recipients from Onfleet?
WebRun monitors Onfleet every 20 minutes during delivery hours and drafts a short SMS notification for each recipient using the live ETA from Onfleet's predictive engine. The messages are staged in Twilio for your customer service team to review and approve before sending, so recipients get timely updates with zero uncontrolled outbound messages.
- Every recipient gets an ETA notification without manual drafting by customer service
- No text sent to a customer without team approval
- Live Onfleet ETA in every draft keeps the arrival window accurate
Built for last mile delivery operators · courier companies · e-commerce delivery teams · grocery and meal delivery platforms
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
onfleet.com/dashboardin a real browser with your saved login - no setup, no API keys. -
1
Onfleet - read live ETAs for active deliveries
onfleet.com How to Automate Onfleet
WebRun opens Onfleet to read live ETAs for active deliveries. - Monitor active Onfleet tasks and identify those that have a confirmed ETA and a recipient phone number on file
- Capture the recipient name, phone number, delivery address, and predicted arrival window from Onfleet's live ETA
- Skip any recipient who has already had a draft created in the current route run
Done when Every active delivery with a live ETA has recipient details captured for drafting.
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2
Twilio - draft SMS ETA notification per recipient
twilio.com How to Automate Twilio
WebRun opens Twilio to draft SMS ETA notification per recipient. - Draft a short SMS message for each recipient with their name and arrival window from Onfleet's ETA
- Stage the draft in Twilio without sending - do not trigger delivery until a team member approves
- Log each drafted message with the task ID for traceability
Done when A draft SMS exists in Twilio for every active delivery with a confirmed ETA, staged for team approval before sending.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text recipients automatically without someone approving?
No. Every SMS is staged as a draft in Twilio for your customer service team to review before sending. No recipient receives a text until a human approves the message, keeping you in control of all outbound communications.
How accurate is the ETA in the notification?
The ETA comes directly from Onfleet's predictive arrival engine, which uses live GPS and real-time traffic data. The draft is created with the current estimate, but your team should check it is still accurate before approving the send.
What if the recipient does not have a phone number in Onfleet?
Tasks without a recipient phone number are skipped and flagged in a log so your team knows which deliveries are missing contact details for future data hygiene.
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