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For business process teams, operations managers & HR and finance approvers

Chase down approvals stuck waiting in Kissflow

Every morning, WebRun opens Kissflow, checks approval requests still pending across active workflows, filters to any waiting more than 2 business days, exports the aging list with each approver's name to Google Sheets, and emails a polite reminder through Gmail to whoever is sitting on the oldest requests.

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14,115 templates Safe automation No code
Every day at 8:00 AM WebRun
1 Kissflow check pending approval requests
2 Google Sheets export the aging list
3 Gmail email a reminder to approvers
Run a sample
In short

How do I chase down approvals stuck waiting in Kissflow?

Every morning, WebRun checks Kissflow for approval requests waiting more than 2 business days, exports the aging list to Google Sheets, and emails a polite reminder through Gmail to each approver sitting on a stalled request. This turns a silently stuck approval into a same-day nudge to whoever is actually holding it up.

  • Stalled approvals get a same-day nudge instead of sitting silently
  • A repeat bottleneck approver is easy to spot in the tracker
  • Approvers who already acted never get a needless reminder

Built for business process teams · operations managers · HR and finance approvers · process owners

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.kissflow.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Kissflow - check pending approval requests
    kissflow.com
    WebRun in Kissflow: check pending approval requests
    WebRun opens Kissflow to check pending approval requests.
    • Open Kissflow and review approval requests still pending across active workflows
    • Filter to requests waiting more than 2 business days
    • Note the requester, the approver, and how long each has waited

    Done when Every approval stalled past 2 business days is listed with its approver.

  3. 2
    Google Sheets - export the aging list
    google.com How to Automate Google Sheets
    WebRun in Google Sheets: export the aging list
    WebRun opens Google Sheets to export the aging list.
    • Open the approval aging tracker in Google Sheets
    • Add today's stalled approvals as new rows
    • Keep prior days in place so a repeat bottleneck approver is visible

    Done when Today's aging approvals are logged alongside the tracker history.

  4. 3
    Gmail - email a reminder to approvers
    gmail.com How to Automate Gmail
    WebRun in Gmail: email a reminder to approvers
    WebRun opens Gmail to email a reminder to approvers.
    • Draft a polite reminder email to each approver with a pending request
    • Name the request and how many days it has waited
    • Skip anyone who has already approved or rejected since the check began

    Done when Every current approver with a stalled request has been emailed.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.kissflow.com
ScheduleRuns automatically on this cadence
Every day at 8:00 AM
DeliveryHow each run's result reaches you
Approval chase list · Gmail
OutputWhat each run produces - A logged Google Sheets row per stalled Kissflow approval, plus a Gmail reminder sent to each current approver.
Report
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Does it approve or reject the request itself?

No. WebRun only reads pending status and sends a reminder. Approving or rejecting a request always stays a decision made by the assigned approver in Kissflow.

How long does a request have to wait before someone gets emailed?

More than 2 business days. Anything moving normally within that window never triggers a reminder.

Can I see which approvers are the most common bottleneck?

Yes. Each day's stalled requests are logged in the same Google Sheets tracker, so a repeat bottleneck approver is easy to spot over time.

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