Chase down approvals stuck waiting in Kissflow
Every morning, WebRun opens Kissflow, checks approval requests still pending across active workflows, filters to any waiting more than 2 business days, exports the aging list with each approver's name to Google Sheets, and emails a polite reminder through Gmail to whoever is sitting on the oldest requests.
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How do I chase down approvals stuck waiting in Kissflow?
Every morning, WebRun checks Kissflow for approval requests waiting more than 2 business days, exports the aging list to Google Sheets, and emails a polite reminder through Gmail to each approver sitting on a stalled request. This turns a silently stuck approval into a same-day nudge to whoever is actually holding it up.
- Stalled approvals get a same-day nudge instead of sitting silently
- A repeat bottleneck approver is easy to spot in the tracker
- Approvers who already acted never get a needless reminder
Built for business process teams · operations managers · HR and finance approvers · process owners
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.kissflow.comin a real browser with your saved login - no setup, no API keys. -
1
Kissflow - check pending approval requests
WebRun opens Kissflow to check pending approval requests. - Open Kissflow and review approval requests still pending across active workflows
- Filter to requests waiting more than 2 business days
- Note the requester, the approver, and how long each has waited
Done when Every approval stalled past 2 business days is listed with its approver.
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2
Google Sheets - export the aging list
WebRun opens Google Sheets to export the aging list. - Open the approval aging tracker in Google Sheets
- Add today's stalled approvals as new rows
- Keep prior days in place so a repeat bottleneck approver is visible
Done when Today's aging approvals are logged alongside the tracker history.
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3
Gmail - email a reminder to approvers
WebRun opens Gmail to email a reminder to approvers. - Draft a polite reminder email to each approver with a pending request
- Name the request and how many days it has waited
- Skip anyone who has already approved or rejected since the check began
Done when Every current approver with a stalled request has been emailed.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it approve or reject the request itself?
No. WebRun only reads pending status and sends a reminder. Approving or rejecting a request always stays a decision made by the assigned approver in Kissflow.
How long does a request have to wait before someone gets emailed?
More than 2 business days. Anything moving normally within that window never triggers a reminder.
Can I see which approvers are the most common bottleneck?
Yes. Each day's stalled requests are logged in the same Google Sheets tracker, so a repeat bottleneck approver is easy to spot over time.
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