Escalate critical value callbacks before they're missed
Every few minutes, WebRun opens Clinisys, finds critical results that still don't have a documented callback, texts the on-call callback line with the order and the minutes left in the window, and logs every page in a Google Sheet for your compliance file.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I make sure every critical value callback gets logged before the window closes?
WebRun checks Clinisys every few minutes for critical results still missing a documented callback, texts your on-call line with the order and the minutes left in the notification window, and escalates to the lab supervisor after 20 minutes. Every page is timestamped in a Google Sheet, so no critical result misses its callback window.
- No critical result sits without a documented callback
- On call staff get paged before the notification window closes
- A ready made timestamped log for every compliance audit
Built for hospital lab compliance officers · clinical laboratory managers · lab call center staff · pathology on call teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.clinisys.comin a real browser with your saved login - no setup, no API keys. -
1
Clinisys - find critical results missing a callback
clinisys.com How to Automate Clinisys
WebRun opens Clinisys to find critical results missing a callback. - Open Clinisys and filter results flagged Critical from the current shift
- Check each result's callback field for a logged read back time
- Keep only the results still missing a documented callback
Done when Every critical result from this run is listed with its order number, value, and ordering provider.
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2
Twilio - page the on-call callback line
twilio.com How to Automate Twilio
WebRun opens Twilio to page the on-call callback line. - Text the on-call callback line with the order number, the critical value, and the minutes left in the notification window
- Escalate to the lab supervisor's line if a result has gone unlogged for more than 20 minutes
- Never text the value itself to the patient or the referring clinic. Only the internal on-call line is paged
Done when The on-call team has been paged for every result still missing a callback.
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3
Google Sheets - log every page for compliance
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log every page for compliance. - Log the order number, value, time flagged, and time the on-call team was paged
- Mark each row resolved once Clinisys shows a completed, timestamped callback
- Roll up the average minutes to callback for the monthly compliance review
Done when Every page from this run has a matching row in the callback log.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it call or text the patient or the referring physician directly?
No. WebRun only pages your internal on-call callback line by text. A person on your team still makes the clinical callback and reads back the value, WebRun just makes sure that call happens before the window closes.
How does it know a callback is still open?
It reads the live callback field on each result in Clinisys every run, so any result already logged with a read back time is skipped automatically and never re paged.
Where does the compliance record live?
In a Google Sheet WebRun updates every run, with the order, value, time flagged, time paged, and resolution, ready to export for your lab's critical value compliance audit.
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