Flag and follow up on every missed hospice visit
Every morning, WebRun opens WellSky, identifies visits from the prior day that were scheduled but not documented as completed, logs each missed visit with patient, discipline, and reason to Google Sheets, and alerts the scheduling team in Slack so follow-up happens the same day.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically identify and follow up on missed hospice visits?
WebRun scans WellSky each morning for visits scheduled the prior day that have no completion record, logs each missed visit to a Google Sheet with patient identifier, discipline, and clinician, and posts a count and link to the hospice scheduling team in Slack so same-day recovery begins immediately.
- Missed visits surfaced and logged before the business day starts
- Scheduling team gets a same-day Slack alert with a link to the full log
- PHI kept out of Slack; patient identifiers used instead
Built for hospice schedulers · hospice administrators · clinical directors · hospice quality teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
wellsky.comin a real browser with your saved login - no setup, no API keys. -
1
WellSky - identify scheduled visits not marked complete
wellsky.com How to Automate WellSky
WebRun opens WellSky to identify scheduled visits not marked complete. - Open WellSky and navigate to the schedule view for the prior business day
- Filter for visits whose status is not complete, not cancelled, and not rescheduled
- Capture the patient name, discipline, clinician, scheduled time, and any reason code on file
Done when Every missed visit from the prior day is identified with its details.
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2
Google Sheets - log missed visits with details
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log missed visits with details. - Append each missed visit as a new row in the Missed Visit Log sheet
- Record patient identifier, discipline, clinician, scheduled date, and reason if available
- Mark the row as open for follow-up
Done when All missed visits are logged in Google Sheets with open status.
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3
Slack - alert scheduling team for same-day recovery
slack.com How to Automate Slack
WebRun opens Slack to alert scheduling team for same-day recovery. - Post a summary count and list of missed visits to the hospice scheduling Slack channel
- Link to the Google Sheet for full detail
- Do not include patient names in the Slack message; use patient identifiers only to protect privacy
Done when The scheduling team has a same-day Slack alert with a count of missed visits and a link to the log.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it contact the patient or family about a missed visit?
No. WebRun only posts an internal Slack alert and logs to Google Sheets. Any outreach to patients or families must be initiated and approved by your care team.
Does it include protected health information in Slack?
No. The Slack message uses patient identifiers only. Full details including names are kept in Google Sheets, which is accessible only to authorized staff.
What if the visit was cancelled, not missed?
WebRun filters for visits with no completion status and no cancellation record in WellSky, so properly cancelled visits are excluded from the missed visit count.
Related templates
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