Grow store reviews
Every morning, WebRun pulls recent completed transactions from Square, checks your Google Business profile for review gaps, and drafts outreach messages to recent customers most likely to leave a positive review. Staff review and send each message, so no request goes out without approval.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically request Google reviews from hobby shop customers?
WebRun pulls recent Square customers each morning, checks your Google Business review volume, and drafts personalized review request messages for staff to approve and send. Customers with returns or disputes are excluded automatically, and no message goes out until a staff member gives the go-ahead.
- Consistent flow of Google review requests without staff having to remember
- Only satisfied customers targeted, returns and disputes excluded automatically
- No review request sent without a staff member approving it first
Built for game store owners · hobby shop managers · local retail operators · card game shop staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
squareup.com/dashboardin a real browser with your saved login - no setup, no API keys. -
1
Square - identify recent customers
squareup.com How to Automate Square
WebRun opens Square to identify recent customers. - Open Square and pull transactions completed in the past 48 hours
- Identify customers with email or phone on file who have not yet been sent a review request
- Exclude customers with any return or dispute in the same period
Done when A list of recent satisfied customers eligible for a review request is ready.
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2
Google Business - check review volume and gaps
business.google.com How to Automate Google Business
WebRun opens Google Business to check review volume and gaps. - Open the Google Business profile and check the current review count and average rating
- Note whether the most recent review is older than 7 days, signaling a gap worth closing
- Confirm the review link is current and ready to include in outreach
Done when Google Business review status is checked and the review link is confirmed.
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3
Slack - post draft outreach list for staff
slack.com How to Automate Slack
WebRun opens Slack to post draft outreach list for staff. - Post a Slack message to the manager channel with the list of eligible customers
- Include draft review request text for each customer with their name and a personalized note
- Flag that all messages need staff approval before sending
Done when Staff have a Slack list of draft review requests ready to review and send.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact customers automatically to ask for a review?
No. WebRun drafts the outreach messages and lists them in Slack for staff to review and send. No message reaches a customer without a staff member approving and sending it first.
How does it pick which customers to ask?
It selects customers who completed a transaction in the past 48 hours, have contact details on file in Square, and have not already received a review request, while excluding anyone with a return or dispute.
What if we already have a lot of recent reviews?
WebRun checks your Google Business profile first and adjusts the cadence. If you have received several reviews this week, it reduces the outreach list so you don't overdo it.
Related templates
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