Get a daily digest of new Helpshift issues
Every morning, WebRun opens Helpshift, reviews every issue that came in from your mobile apps overnight, exports the current open queue to Google Sheets, and emails your support lead a short summary of the highest priority issues to tackle first.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I get a daily summary of new Helpshift issues?
WebRun reviews every new Helpshift issue from your mobile apps each morning, groups them by app version and topic to spot wider bugs, and exports the full open queue to Google Sheets. It then emails your support lead an internal summary of the highest priority issues, so nothing from overnight gets missed at the start of the day.
- Support leads start the day with a ranked list instead of a raw queue
- Repeat issues across app versions get flagged instead of buried
- The full queue is always available in Google Sheets for deeper review
Built for mobile app teams · game studios · product support · QA teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.helpshift.comin a real browser with your saved login - no setup, no API keys. -
1
Helpshift - review new issues from your apps
helpshift.com
WebRun opens Helpshift to review new issues from your apps. - Open Helpshift and filter issues to those created in the last 24 hours
- Read each issue's app, device, and reported problem
- Group issues by app version and topic to spot repeat problems
- Flag anything that looks like a wider bug affecting many users
Done when Every new issue from the last 24 hours is reviewed and grouped.
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2
Google Sheets - export the open issue queue
google.com How to Automate Google Sheets
WebRun opens Google Sheets to export the open issue queue. - Export the current open issue queue to Google Sheets
- Include app, issue type, device, and time open for each row
- Keep the sheet as the running source of truth for the queue
Done when Google Sheets reflects the full current open issue queue.
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3
Gmail - email the support lead a summary
gmail.com How to Automate Gmail
WebRun opens Gmail to email the support lead a summary. - Draft a short summary email listing the highest priority issues
- Call out anything flagged as a possible wider bug
- Send the internal summary to the support lead each morning
Done when The support lead has this morning's issue summary in their inbox.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does the summary email go to app users or customers?
No. It only goes to your internal support lead's inbox. WebRun never contacts your app's end users directly.
What counts as a wider bug worth flagging?
Multiple issues reported around the same app version, device, or feature in the same 24 hour window. Those get called out separately so they are not lost in the individual issue list.
Can I see the full queue, not just the summary?
Yes. The Google Sheets export includes every open issue, not just the ones highlighted in the email, so you always have the complete picture.
Related templates
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