Win back lapsed HBOT patients before you lose them
Every Monday, WebRun opens Intellicure to find active patients with an incomplete protocol and no dive logged in 21 days, excludes anyone formally discharged, logs the rest to a Google Sheets reactivation tracker, and drafts a warm check in email in Gmail per patient.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I reactivate HBOT patients who stopped coming in?
Every Monday, WebRun checks Intellicure for active patients with an incomplete protocol and no dive logged in 21 days, excludes anyone formally discharged, and logs the rest to a Google Sheets reactivation tracker. It drafts a warm check in email per patient in Gmail asking about scheduling their remaining sessions, leaving every message for your front desk to review and send.
- Lapsed patients get a check in draft within a week of stalling instead of being forgotten
- Front desk reviews a ready-to-send message instead of scanning charts for gaps
- Discharged patients are excluded automatically so no one gets a needless outreach
Built for HBOT front desk staff · hyperbaric practice managers · wound care centers · patient retention coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.intellicure.comin a real browser with your saved login - no setup, no API keys. -
1
Intellicure - find patients who haven't returned in 21 days
intellicure.com How to Automate Intellicure
WebRun opens Intellicure to find patients who haven't returned in 21 days. - Open Intellicure and pull active patients with an incomplete protocol and no dive logged in the last 21 days
- Exclude anyone formally discharged or marked as completed
- Note the dives completed, dives remaining, and the date of their last session
Done when Every lapsed patient is identified with their last session date and dives remaining.
-
2
Google Sheets - log the reactivation list
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log the reactivation list. - Open the reactivation tracker and add a row for each lapsed patient with their last session date and dives remaining
- Remove anyone from the list who returned or was discharged since the last run
Done when The reactivation tracker reflects the current list of lapsed patients.
-
3
Gmail - draft the check in email
gmail.com How to Automate Gmail
WebRun opens Gmail to draft the check in email. - Draft a warm check in email for each lapsed patient asking whether they would like to schedule their remaining sessions
- Reference their last session date and how many sessions remain in their protocol
- Save each message as a draft addressed to the patient's contact on file. Do not send any check in automatically
Done when A check in draft is ready in Gmail for every patient on the reactivation list.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will lapsed patients be contacted automatically?
No. WebRun only drafts the check in email in Gmail. Your front desk reviews and sends it, so no patient is contacted about restarting care without a person approving the message first.
How long does a patient have to be away before they're flagged?
21 days without a logged dive and without a formal discharge on file triggers the flag by default, though you can shorten or lengthen that window to match your clinic's own follow up policy.
What if a patient was formally discharged instead of lapsed?
It excludes anyone marked as discharged or protocol complete in Intellicure, so only patients who stopped mid protocol without explanation land on the reactivation list.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.