Route new garage door job requests to the right technician instantly
Each time a new job request lands in ServiceTitan, WebRun reads the job type, customer location, and technician availability, assigns the best-fit tech, logs the routing decision in Google Sheets, and posts a confirmation to the dispatch Slack channel.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically route new garage door jobs to the right technician?
WebRun monitors ServiceTitan for every new garage door job request, reads the job type and location, assigns the best-fit available technician, logs the decision in Google Sheets, and posts a confirmation to your dispatch Slack channel, all within minutes of the request coming in.
- New jobs are assigned to a technician within minutes, not hours
- Every routing decision is logged automatically for accountability
- Dispatchers see new assignments in Slack without checking ServiceTitan manually
Built for garage door companies · field service dispatchers · home service businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
go.servicetitan.comin a real browser with your saved login - no setup, no API keys. -
1
ServiceTitan - detect new job request and read details
servicetitan.com How to Automate ServiceTitan
WebRun opens ServiceTitan to detect new job request and read details. - Open ServiceTitan and navigate to the Calls or Jobs queue
- Find unassigned jobs created in the last check window
- Read job type, service address, and any customer notes
- Match job type and location to the technician best suited and nearest
Done when Every new unassigned job has a technician matched to it in ServiceTitan.
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2
Google Sheets - log routing decision and assignment
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log routing decision and assignment. - Open the dispatch log sheet
- Append a row with job ID, job type, customer address, assigned technician, and timestamp
- Flag any job that could not be matched to an available tech for manual review
Done when Each routed job is recorded in the dispatch log sheet.
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3
Slack - notify dispatch of new assignment
slack.com How to Automate Slack
WebRun opens Slack to notify dispatch of new assignment. - Post a short message to the dispatch channel listing the new job, the assigned tech, and the service address
- Highlight any unmatched jobs that need manual dispatch
Done when Dispatch team sees the new assignment in Slack within minutes of the request.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
What happens if no technician is available for a new job?
The job is flagged in the Google Sheets log and highlighted in Slack so your dispatcher can manually assign it. WebRun never leaves a job silently unrouted.
Does it notify the customer about their assignment?
No. Customer-facing notifications are not sent automatically. WebRun handles internal routing only; any message to the customer is drafted for your team to review and send.
Can I customize which technician gets which job type?
Yes. You configure the matching rules once during setup, such as assigning spring jobs to senior techs, and WebRun applies those rules on every new intake.
Related templates
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