Chase missing proof of delivery so you can invoice on time
Every morning, WebRun opens Wherefour, finds all shipped delivery orders past their expected delivery date with no proof of delivery on file, looks up the logistics contact for each, and sends a short SMS via Twilio requesting confirmation or a signed POD. Once a POD is confirmed in Wherefour, WebRun can also flag the corresponding invoice in QuickBooks as ready to send.
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How do I automatically chase missing proof of delivery for food manufacturing shipments?
Every morning, WebRun finds shipped Wherefour orders past their expected delivery date with no proof of delivery on file, sends a short Twilio SMS to each logistics contact requesting confirmation, and flags the corresponding QuickBooks invoice as approved once a POD is confirmed, so your accounts team can invoice without chasing delivery status manually each day.
- Missing PODs are chased automatically every morning so invoicing is never delayed
- Logistics contacts receive a clear SMS with the order number and delivery context
- QuickBooks invoices move to approved status the same day a POD is confirmed
Built for food manufacturers · beverage producers · co-packers · logistics coordinators · accounts receivable teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.wherefour.comin a real browser with your saved login - no setup, no API keys. -
1
Wherefour - find shipped orders missing proof of delivery
wherefour.com How to Automate Wherefour
WebRun opens Wherefour to find shipped orders missing proof of delivery. - Open Wherefour and navigate to shipped Sales Orders
- Filter to orders with an expected delivery date in the past that have no proof of delivery document attached
- Capture the order number, customer name, ship date, expected delivery date, and logistics contact phone number for each
- Skip any order already chased within the last 24 hours to avoid repeat messages on the same day
Done when All overdue unconfirmed deliveries are listed with logistics contact details.
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2
Twilio - send POD request SMS to logistics contact
twilio.com How to Automate Twilio
WebRun opens Twilio to send POD request SMS to logistics contact. - Send a short, professional SMS via Twilio to the logistics contact for each unconfirmed order
- Include the order number, customer name, and delivery date in the message
- Ask the recipient to confirm delivery or upload the signed POD to the portal
- Log the chase timestamp to prevent duplicate messages on subsequent runs
Done when A POD request SMS has been sent for every unconfirmed delivery past its expected date.
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3
QuickBooks - flag invoices as ready when POD is confirmed
- For orders in Wherefour where a POD has just been confirmed today, open the corresponding invoice in QuickBooks
- Change the invoice status from draft to approved so it is ready to send to the customer
- Add a note to the invoice indicating POD was confirmed and the date received
Done when All invoices with a newly confirmed POD today are marked approved and ready to send in QuickBooks.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send an invoice to the customer automatically once a POD is confirmed?
No. When a POD is confirmed, WebRun flags the corresponding QuickBooks invoice as approved and ready to send. A human on your accounts team sends the invoice. The SMS chase to the logistics contact is the only outbound message sent automatically.
What if the same delivery has no POD for several days in a row?
WebRun sends one SMS chase per day per unconfirmed order and logs the timestamp to avoid repeat messages on the same run. If the delivery remains unconfirmed after three consecutive days, it escalates the flag in the Wherefour order note.
How does it know which phone number to text for each delivery?
It reads the logistics contact phone number stored on the Wherefour sales order or the associated customer record. If no phone number is on file, the order is flagged in the daily chase list instead of sending an SMS.
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