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For equine veterinarians, ambulatory vet practices & practice managers

Draft follow-ups on estimates owners haven't approved

Every Monday, WebRun opens ThoroVet, finds treatment estimates sent to owners that are still unapproved after several days, confirms none were already invoiced or paid in QuickBooks, drafts a warm follow-up email for each owner, and saves them in Gmail for your team to review and send.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every Monday at 9:00 AM WebRun
1 ThoroVet find unapproved estimates
2 QuickBooks confirm none are already invoiced
3 Gmail draft a follow-up email per owner
Run a sample
In short

How do I automatically follow up on treatment estimates owners haven't approved?

WebRun finds treatment estimates in ThoroVet that owners have not approved after several days, then checks QuickBooks so anything already invoiced or paid is dropped. It drafts a warm follow-up email per owner in Gmail and queues them for your team to review and send, so recommended care does not quietly stall.

  • Recommended care stops stalling on forgotten estimates
  • Owners already billed are never chased by mistake
  • Every follow-up waits for your review before sending

Built for equine veterinarians · ambulatory vet practices · practice managers · veterinary front desk

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.thorovet.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    ThoroVet - find unapproved estimates
    thorovet.com How to Automate ThoroVet
    WebRun in ThoroVet: find unapproved estimates
    WebRun opens ThoroVet to find unapproved estimates.
    • Open ThoroVet and list treatment estimates sent to owners
    • Find estimates still marked unapproved after several days
    • Capture the horse, owner, the recommended work, and the estimate total
    • Skip estimates the owner already declined

    Done when Every stale, unapproved estimate is listed with its horse, owner, and total.

  3. 2
    QuickBooks - confirm none are already invoiced
    • Open QuickBooks and check each owner for a matching invoice or payment
    • Drop any estimate that was already invoiced or paid so no one is chased in error
    • Note the outstanding estimate total for the owner

    Done when Only genuinely open estimates remain, with anything already billed removed.

  4. 3
    Gmail - draft a follow-up email per owner
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft a follow-up email per owner
    WebRun opens Gmail to draft a follow-up email per owner.
    • Draft a warm, low-pressure follow-up email for each owner referencing the horse and recommended care
    • Offer to answer questions or book the work, and restate the estimate total
    • Save every email unsent in Gmail for your team to review
    • Do not send any follow-up automatically

    Done when A Gmail draft is waiting for each open estimate, ready for review before sending.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.thorovet.com
ScheduleRuns automatically on this cadence
Every Monday at 9:00 AM
DeliveryHow each run's result reaches you
Estimate follow-up drafts · Gmail
OutputWhat each run produces - A drafted follow-up email per owner with a stale, unapproved estimate, confirmed still open in QuickBooks and queued for your review.
Drafts
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it email owners without me?

No. Every follow-up is drafted and left unsent in Gmail for your team to review and send. Nothing goes to an owner until a person approves it, so tone and timing stay in your hands.

How does it avoid chasing owners who already paid?

It cross-checks each estimate against QuickBooks and drops any that were already invoiced or paid. It also skips estimates the owner declined in ThoroVet, so only genuinely open ones get a draft.

How does it decide an estimate is stale?

It flags estimates still unapproved after a waiting period you set, several days by default. You control the threshold, so owners get a nudge on your schedule, not too soon.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.