Start the day knowing your marketplace message backlog
Every morning, WebRun opens eDesk, counts messages awaiting reply across each connected marketplace, blocks a Google Calendar focus slot sized to the backlog, and posts the marketplace-by-marketplace breakdown to the ops Microsoft Teams channel.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I stay on top of my eDesk marketplace message backlog?
WebRun counts messages awaiting reply across every connected marketplace in eDesk each morning, blocks a Google Calendar focus slot sized to the total backlog, and posts the marketplace breakdown to Microsoft Teams. Ecommerce sellers start the day knowing exactly where the backlog is heaviest, with time already blocked to work through it.
- Sellers start the day knowing exactly where the message backlog is heaviest
- Focus time gets blocked automatically, sized to the actual backlog
- No marketplace's messages get overlooked in favor of another
Built for ecommerce sellers · marketplace support teams · online retail operations · multichannel sellers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
edesk.comin a real browser with your saved login - no setup, no API keys. -
1
eDesk - count messages awaiting reply
edesk.com
WebRun opens eDesk to count messages awaiting reply. - Open eDesk and check messages awaiting reply across every connected marketplace
- Capture the count for each marketplace and channel
- Note the oldest unanswered message's wait time
Done when Every marketplace's awaiting-reply count is captured for this morning.
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2
Google Calendar - block focus time
calendar.google.com How to Automate Google Calendar
WebRun opens Google Calendar to block focus time. - Open the support team's Google Calendar
- Block a focus-time slot sized to the total backlog
- Title it with the total message count
Done when A focus-time block sized to today's backlog exists on the calendar.
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3
Microsoft Teams - post the breakdown
microsoft.com How to Automate Microsoft Teams
WebRun opens Microsoft Teams to post the breakdown. - Post the marketplace-by-marketplace breakdown to the ops Teams channel
- Flag the marketplace with the largest backlog first
- Leave replying to the messages to your own team
Done when The ops channel has this morning's breakdown in Teams.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does WebRun reply to marketplace messages itself?
No. It only counts the backlog and reports it. Every reply to a buyer, on any marketplace, is still written and sent by your own team in eDesk.
How is the focus-time block sized?
It scales with the total number of messages awaiting reply that morning across all connected marketplaces, so a bigger backlog gets a longer block.
Which marketplaces does it check?
Every marketplace and channel you have connected to eDesk. It reports each one's backlog separately so the team knows where to start.
Related templates
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