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For lettershops, mailing houses & direct mail data processing teams

Turn address hygiene failures into a client correction request

Whenever a client list finishes its CASS and NCOA pass in BCC Software, WebRun pulls every record that failed standardization or came back as an unmatched or vacant address, drafts a correction request to the client in Gmail listing the flagged records, leaves it unsent for the account manager to review, and logs the error rate to a running Google Sheet.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Runs whenever a list finishes CASS and NCOA processing WebRun
1 BCC Software find records that failed hygiene
2 Gmail draft the client correction request
3 Google Sheets log the error rate over time
Run a sample
In short

How do I ask a client to correct addresses that failed hygiene checks?

Whenever a client list finishes CASS and NCOA processing in BCC Software, WebRun pulls every record that failed standardization or came back unmatched or vacant. It drafts a correction request to the client in Gmail listing the flagged records, leaves it unsent for review, and logs the run's error rate to a Google Sheet.

  • Flagged addresses reach the client the same day a list is processed, not weeks later
  • Every correction request is drafted and waiting, so an account manager just reviews and sends
  • Hygiene error rates build a trend history automatically per client

Built for lettershops · mailing houses · direct mail data processing teams · list hygiene coordinators

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.bccsoftware.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    BCC Software - find records that failed hygiene
    bccsoftware.com How to Automate BCC Software
    WebRun in BCC Software: find records that failed hygiene
    WebRun opens BCC Software to find records that failed hygiene.
    • Open BCC Software and pull the CASS and NCOA results for the list just processed
    • Filter to records that failed standardization, came back unmatched, or flagged vacant
    • Capture the client, list name, and the flagged record count

    Done when Every record that failed hygiene on this run is listed with its reason.

  3. 2
    Gmail - draft the client correction request
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft the client correction request
    WebRun opens Gmail to draft the client correction request.
    • Draft an email to the client listing the flagged records and the reason each failed
    • Ask for corrected addresses before the list moves to presort
    • Save it as a draft and leave it unsent for the account manager to review

    Done when A correction-request draft sits ready in Gmail for the client.

  4. 3
    Google Sheets - log the error rate over time
    google.com How to Automate Google Sheets
    WebRun in Google Sheets: log the error rate over time
    WebRun opens Google Sheets to log the error rate over time.
    • Open the hygiene tracker and add a row for this list's run: total records, failed count, and error rate
    • Keep the running history so a client's error rate is visible over time

    Done when This run's error rate is logged alongside the list's history.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.bccsoftware.com
ScheduleRuns automatically on this cadence
Runs whenever a list finishes CASS and NCOA processing
DeliveryHow each run's result reaches you
Hygiene error log · Google Sheets
OutputWhat each run produces - A Gmail draft asking the client to correct flagged addresses, plus a running Google Sheet of hygiene error rates by list.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it email the client without me?

No. WebRun drafts the correction request in Gmail and leaves it unsent. The account manager reviews the flagged records and clicks send, so nothing reaches a client unchecked.

What counts as a hygiene failure?

Any record that failed CASS standardization, came back with no NCOA match, or was flagged vacant. WebRun reads the reason BCC Software assigns to each and includes it in the request.

Can I see if a client's list quality is improving?

Yes. Every run adds a row to the Google Sheet with the total records, failed count, and error rate, so you can track a client's hygiene trend list over list.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.