Bring dermatology patients back for annual skin checks
Every morning, WebRun opens ModMed, finds patients whose last skin check was over 11 months ago, drafts a recall text and email for each, and posts the queue to Slack for staff to review and approve before anything is sent.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically recall dermatology patients for annual skin checks?
WebRun opens ModMed each morning, identifies patients whose last skin check was over 11 months ago, and drafts personalized recall texts and emails via Twilio. All messages are staged and posted to Slack for staff review. Nothing reaches a patient until a team member approves it, keeping the workflow both efficient and compliant.
- Overdue patients are identified and queued for recall every morning without manual chart pulls
- Staff review and approve every message before it reaches a patient
- Patients with existing appointments are excluded automatically
Built for dermatology practices · dermatologists · medical receptionists · practice managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.modmed.comin a real browser with your saved login - no setup, no API keys. -
1
ModMed - find overdue patients
modmed.com How to Automate ModMed
WebRun opens ModMed to find overdue patients. - Open ModMed and run a patient recall report filtered to last visit over 11 months ago
- Capture patient name, contact details, provider, and date of last skin check
- Exclude patients with a future appointment already scheduled
Done when Every overdue patient is listed with their contact and last-visit details.
-
2
Twilio - draft recall messages
twilio.com How to Automate Twilio
WebRun opens Twilio to draft recall messages. - Draft a personalized recall SMS for each patient naming their provider and approximate time since last visit
- Draft a matching recall email as a backup contact method
- Stage both messages in the outbox but do not send
Done when Recall messages are drafted and staged for every overdue patient.
-
3
Slack - queue for staff review
slack.com How to Automate Slack
WebRun opens Slack to queue for staff review. - Post a summary to the front-desk Slack channel listing the count of patients queued
- Include a link to the draft queue for staff to review and approve each message before sending
- Flag any patient with a note requiring special handling
Done when Staff have a Slack notification and can approve or edit each recall draft.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send messages to patients without staff approval?
No. All recall messages are drafted and staged for review. Nothing is sent to a patient until a staff member approves each message individually.
Does it handle patient health information safely?
Yes. WebRun only reads recall-relevant fields (name, contact, last visit date) within ModMed and never transmits protected health information to external services without approval.
What if a patient already has an appointment booked?
Patients with a future appointment already in ModMed are excluded automatically each run, so they never receive an unnecessary recall message.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.