Stop silent auto-renewals catching you out
Every morning, WebRun opens Planhat, finds auto-renewing contracts whose cancellation-notice deadline falls in the next 30 days, reads each account's health and recent usage, and warns the owning CSM in Slack so the team can confirm intent before the window closes and no customer is blindsided by an automatic charge.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I avoid missing an auto-renewal notice deadline?
Every morning, WebRun opens Planhat, finds auto-renewing contracts whose cancellation-notice deadline falls in the next 30 days, and reads each account's health and usage. It warns the owning CSM in Slack with the days left to act, so the team confirms intent inside the notice window and no customer is blindsided by an automatic charge.
- Notice deadlines surface 30 days out, never missed
- No customer is blindsided by a silent auto-charge
- Customer conversations stay with the CSM, not automated
Built for customer success teams · CSMs · account managers · SaaS companies
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.planhat.comin a real browser with your saved login - no setup, no API keys. -
1
Planhat - find auto-renewal deadlines
planhat.com
WebRun opens Planhat to find approaching auto-renewal notice deadlines. - Open Planhat and filter to auto-renewing contracts with a notice deadline in the next 30 days
- For each, read the renewal date, notice window, value, and current health score
- Capture the days left to act and the owning CSM for every contract
Done when Every approaching auto-renewal notice deadline has its days-left and owner captured.
-
2
Slack - warn the owning CSM
slack.com How to Automate Slack
WebRun warns each CSM about approaching auto-renewal deadlines. - Warn the owning CSM about each contract nearing its notice deadline
- Lead with days left to act, value, and health so priority is obvious
- @-mention the owner and leave the customer conversation to them. Never email the customer or change the contract automatically
Done when Each CSM has their auto-renewal warning list in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email the customer or change the contract on its own?
No. This workflow only warns your own team in Slack. It never emails the customer and never edits the contract in Planhat. WebRun surfaces the approaching notice deadline, and the CSM decides how to confirm the customer's intent.
How is this different from a renewal reminder?
A renewal reminder works the renewal motion broadly. This watches the specific cancellation-notice deadline on auto-renewing contracts, so the team confirms intent in the legal window and a customer is never surprised by an automatic charge.
How far ahead does it warn?
By default it flags auto-renewing contracts whose notice deadline falls within the next 30 days, giving the CSM time to confirm the customer wants to continue or to handle a clean wind-down before the window closes.
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