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For operations managers, remote teams & team leads

Never let a Chanty mention go unanswered

Every morning, WebRun opens Chanty, walks your team conversations for direct mentions and open questions that got no reply, records each one in a Google Sheets tracker with who was asked and how long it has been waiting, and posts the open list to your Microsoft Teams channel so nothing gets buried.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every day at 9:00 AM WebRun
1 Chanty find mentions with no reply
2 Google Sheets log each open thread
3 Microsoft Teams post the open list
Run a sample
In short

How do I find team chat messages nobody replied to?

WebRun scans your Chanty conversations every morning for mentions and direct questions that nobody replied to. It logs each open item in a Google Sheets tracker with the owner and the hours waiting, then posts the list to Microsoft Teams grouped by person, so buried asks surface before they turn into a problem.

  • Questions asked in chat stop disappearing into scrollback
  • Each owner sees only the mentions waiting on them
  • A Sheets history shows how fast your team actually replies

Built for operations managers · remote teams · team leads · support teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.chanty.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Chanty - find mentions with no reply
    chanty.com
    WebRun in Chanty: find mentions with no reply
    WebRun opens Chanty to find mentions with no reply.
    • Open Chanty and go through your team conversations and direct messages
    • Capture every mention or direct question from the last 3 days that has no reply after it
    • Note the conversation, who asked, who was tagged, and how many hours it has been open

    Done when Every unanswered mention from the last 3 days is captured with its age.

  3. 2
    Google Sheets - log each open thread
    google.com How to Automate Google Sheets
    WebRun in Google Sheets: log each open thread
    WebRun opens Google Sheets to log each open thread.
    • Open your follow-up tracker sheet and add a row per open mention
    • Fill in the conversation, the person tagged, the ask in one line, and the hours waiting
    • Mark rows from previous runs as closed once a reply has landed

    Done when The tracker shows only mentions that are still genuinely open.

  4. 3
    Microsoft Teams - post the open list
    microsoft.com How to Automate Microsoft Teams
    WebRun in Microsoft Teams: post the open list
    WebRun opens Microsoft Teams to post the open list.
    • Post the open list to your team channel with the oldest item first
    • Group the list by the person who was tagged so each owner sees their own items
    • Add the link to the Google Sheets tracker at the bottom of the post

    Done when Your Teams channel has today's list of unanswered Chanty mentions.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.chanty.com
ScheduleRuns automatically on this cadence
Every day at 9:00 AM
DeliveryHow each run's result reaches you
Unanswered mentions · Microsoft Teams
OutputWhat each run produces - A list of Chanty mentions and questions with no reply, grouped by owner and sorted by how long they have been waiting.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it reply to messages in Chanty for me?

No. WebRun only reads Chanty and reports what is still open. It never posts a reply in a conversation on your behalf, so the wording always stays yours.

Does it see private direct messages?

Only the conversations the connected Chanty account can already open. You control that by choosing which account WebRun signs in with, and you can limit the run to named channels.

How does it know a mention was answered?

It checks whether any message follows the mention in the same conversation from someone other than the asker, and it re-checks previous rows each morning so answered items close themselves.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.