Nudge carriers for the onboarding documents still missing
Every morning, WebRun opens Highway, finds carriers whose onboarding is stalled for a missing document, drafts a polite reminder in Gmail naming exactly what each carrier still owes, and leaves every email unsent so a person can review and send it.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I remind carriers about the onboarding documents they still owe?
WebRun nudges carriers for missing documents. Each morning it opens Highway, finds carriers whose onboarding is stalled for want of a document, and drafts a polite Gmail reminder naming exactly what each one owes, such as a W-9 or insurance certificate. It leaves every email unsent, so a person reviews and sends each before it reaches the carrier.
- Stalled onboardings get a nudge the same day
- Every reminder names the exact document missing
- No email reaches a carrier without a person approving it
Built for freight brokers · carrier onboarding teams · 3PLs · compliance staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
gohighway.comin a real browser with your saved login - no setup, no API keys. -
1
Highway - find carriers missing a document
gohighway.com How to Automate Highway
WebRun opens Highway to find carriers stalled on a missing document. - Open Highway and list carriers whose onboarding is incomplete
- For each, capture exactly which document is missing, such as a W-9, insurance certificate, or signed agreement
- Note the carrier's contact and how long the onboarding has been stalled
Done when Every stalled carrier is listed with the exact document it still owes.
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2
Gmail - draft the reminder, leave it unsent
gmail.com How to Automate Gmail
WebRun drafts each missing-document reminder and leaves it unsent. - Draft a polite, on-brand reminder to each carrier naming the missing document
- Keep it short: what is needed, why, and how to send it back
- Save each as a draft and leave it unsent for a person to review and send
Done when A reminder is drafted and left unsent for every stalled carrier.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email carriers without me?
No. WebRun drafts every reminder in Gmail and leaves it unsent. A person reviews each one and sends it, so nothing reaches a carrier without human approval.
How does it know what is missing?
It reads each carrier's onboarding status in Highway and identifies the specific document still outstanding, whether a W-9, an insurance certificate, or a signed agreement, and names that exact item in the draft.
Can it match our tone?
Yes. Give WebRun a sample reminder or a note on tone, and it drafts each email in your voice, naming the carrier and the exact document, so the reminders read like your team wrote them.
Related templates
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