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For small business owners, customer support teams & retail and services in the UAE

Never leave a Botim message unanswered

Twice a day, WebRun opens Botim, finds every chat where the last message came from the other person and has sat unanswered past your cutoff, checks WhatsApp in case that contact was already answered there, and posts the still-open list to Telegram with the oldest first.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every day at 9:00 AM and 3:00 PM WebRun
1 Botim find unanswered chats
2 WhatsApp check for a reply elsewhere
3 Telegram post the chase list
Run a sample
In short

How do I find Botim messages nobody has replied to?

WebRun opens Botim twice a day, finds every chat where the contact spoke last and nobody replied within your cutoff, checks WhatsApp in case that person was already answered there, then posts the remaining conversations to Telegram oldest first, so no customer message quietly goes cold.

  • No customer message sits unanswered past your cutoff
  • Duplicate chasing stops because WhatsApp replies are counted
  • The team opens Telegram to a short ordered list twice a day

Built for small business owners · customer support teams · retail and services in the UAE · sales teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens botim.me in a real browser with your saved login - no setup, no API keys.

  2. 1
    Botim - find unanswered chats
    botim.me
    WebRun in Botim: find unanswered chats
    WebRun opens Botim to find unanswered chats.
    • Open Botim and go through your chat list
    • Find every conversation whose last message came from the contact, not from you
    • Capture the contact name, the time of that message, and the first line of it
    • Drop anything newer than your cutoff, for example under 4 hours old

    Done when Every Botim chat waiting on a reply past the cutoff is listed with its age.

  3. 2
    WhatsApp - check for a reply elsewhere
    whatsapp.com How to Automate WhatsApp
    WebRun in WhatsApp: check for a reply elsewhere
    WebRun opens WhatsApp to check for a reply elsewhere.
    • Open WhatsApp Web and search for each waiting contact by name or number
    • Check whether someone on your side already replied to them there
    • Mark those chats as handled so they drop off the chase list
    • Leave the rest as genuinely unanswered

    Done when Contacts already answered on WhatsApp have been removed from the list.

  4. 3
    Telegram - post the chase list
    telegram.org How to Automate Telegram
    WebRun in Telegram: post the chase list
    WebRun opens Telegram to post the chase list.
    • Post the remaining chats to your team Telegram group
    • Sort oldest waiting first and show how long each has been silent
    • Include the opening line so whoever picks it up knows the topic
    • Post nothing when every chat has been answered

    Done when The team has today's list of Botim chats still waiting on a human.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
botim.me
ScheduleRuns automatically on this cadence
Every day at 9:00 AM and 3:00 PM
DeliveryHow each run's result reaches you
Unanswered chat list · Telegram
OutputWhat each run produces - A Telegram list of Botim conversations still waiting on a reply, oldest first, with the contact, the wait time, and the opening line.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it reply to my contacts for me?

No. WebRun only reads your Botim and WhatsApp chats and posts an internal list to Telegram. It never sends a message to a contact, and a human always writes the actual reply.

How does it decide a chat is unanswered?

A chat counts as unanswered when the most recent message came from the contact and has been sitting longer than the cutoff you set, commonly 4 hours during the working day.

What if a colleague already answered on WhatsApp?

That chat is dropped from the list. WebRun checks WhatsApp for each waiting contact before posting, so you do not chase someone who was already helped on the other channel.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.