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For shop owners, service businesses & agencies

Turn yesterday's missed Botim calls into a callback list

Every morning, WebRun opens Botim, reads yesterday's call log, picks out the missed calls that were never returned or answered in chat, queues a short apology text in Twilio for each one, and posts the ranked callback list to Microsoft Teams.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every day at 8:00 AM WebRun
1 Botim find yesterday's missed calls
2 Twilio queue a callback text
3 Microsoft Teams post the callback list
Run a sample
In short

How do I follow up on missed calls from Botim every morning?

WebRun reads your Botim call log every morning and picks out yesterday's missed calls that nobody returned. It queues a short apology text in Twilio for your approval and posts the callback list to Microsoft Teams in wait order, so the customer who could not get through hears back the same day.

  • Every missed caller is on a list by 8 AM instead of forgotten
  • Callbacks go out oldest first, so nobody waits two days
  • A polite text sits ready for approval before you pick up the phone

Built for shop owners · service businesses · agencies · small support teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens botim.me in a real browser with your saved login - no setup, no API keys.

  2. 1
    Botim - find yesterday's missed calls
    botim.me
    WebRun in Botim: find yesterday's missed calls
    WebRun opens Botim to find yesterday's missed calls.
    • Open Botim and read the call log for the previous day
    • Capture every missed or unanswered call with its contact and timestamp
    • Check the chat thread for each contact and drop anyone already answered in writing
    • Order what is left oldest first, so the longest wait gets called back first

    Done when Every missed call from yesterday is listed with its contact, time, and whether the chat was answered.

  3. 2
    Twilio - queue a callback text
    twilio.com How to Automate Twilio
    WebRun in Twilio: queue a callback text
    WebRun opens Twilio to queue a callback text.
    • Draft a short, polite text for each caller saying you saw the missed call and will ring back
    • Match the wording to the time of day and the contact's language where you have set one
    • Hold every message in a review queue. WebRun never sends a text to a customer on its own

    Done when A drafted callback text is queued for every missed caller, waiting on your approval.

  4. 3
    Microsoft Teams - post the callback list
    microsoft.com How to Automate Microsoft Teams
    WebRun in Microsoft Teams: post the callback list
    WebRun opens Microsoft Teams to post the callback list.
    • Post the callback list to your team channel with contact, time, and how long the caller has waited
    • Put the oldest missed call at the top
    • Note which callers already have a text waiting for approval

    Done when Your team channel has today's Botim callback list in wait order.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
botim.me
ScheduleRuns automatically on this cadence
Every day at 8:00 AM
DeliveryHow each run's result reaches you
Callback list · Microsoft Teams
OutputWhat each run produces - A callback list of yesterday's missed Botim calls with each caller, the time they rang, and how long they have been waiting.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it text customers without me?

No. Every Twilio message is drafted and held in a review queue for you to approve. The only thing that posts on its own is the internal callback list in Microsoft Teams.

What counts as a missed call?

A call in yesterday's Botim log that was not answered and where the contact's chat thread shows no reply since. Anyone you already wrote back to is dropped from the list.

Does it call anyone back automatically?

No. WebRun never places a call. It builds the list and readies the text so a person decides who to ring and when.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.