Win back no-shows and late cancellations the same day
Every evening, WebRun checks Squire for today's no-shows and late cancellations, drafts a warm follow-up message for each client with a rebook link, queues the messages in Twilio for your approval, and posts the list to Slack so you can release or edit before anything goes out.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically follow up with barbershop no-shows and late cancellations?
WebRun checks Squire every evening for that day's no-shows and late cancellations, drafts a warm follow-up SMS with a rebook link for each client via Twilio, and queues the messages in Slack for your approval. Nothing is sent until you sign off, recovering lost revenue without awkward manual calls.
- Missed revenue is chased the same day, before clients book elsewhere
- Tone stays friendly because you review every message first
- Clients with a future booking are never sent a duplicate follow-up
Built for barbershops · barbers · grooming studios · men's salons
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.getsquire.comin a real browser with your saved login - no setup, no API keys. -
1
Squire - identify no-shows and late cancellations
getsquire.com
WebRun opens Squire to identify no-shows and late cancellations. - Open Squire and filter today's appointments to no-show and late-cancel statuses
- Note the client name, phone number, original appointment time, and assigned barber
- Skip any client who has already been followed up today or who has a future booking
Done when Every no-show and late cancellation from today is listed with contact details.
-
2
Twilio - draft follow-up messages with rebook links
twilio.com How to Automate Twilio
WebRun opens Twilio to draft follow-up messages with rebook links. - Draft a short, empathetic follow-up SMS for each client acknowledging the missed appointment
- Include a direct rebook link to the shop's Squire booking page
- Queue each message as a draft and do not send without approval
Done when All follow-up messages are drafted in Twilio and held for review.
-
3
Slack - send you the approval queue
slack.com How to Automate Slack
WebRun opens Slack to send you the approval queue. - Post tonight's no-show and late-cancel follow-up queue with client names and message previews
- Flag the total count so you know the scale before approving
Done when You have the approval queue in Slack and can release, edit, or skip individual messages.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the follow-up without my review?
No. Every message is queued in Slack for your approval first. Nothing goes out until you release the batch, so you can soften the tone or skip a client entirely.
How does it tell a no-show from a late cancellation?
It reads the appointment status directly from Squire, which records both no-show and late-cancel flags so each case is handled with the right message.
What if the client already rebooked before the follow-up goes out?
It checks for a future Squire booking before drafting the message, so anyone who rebooked themselves is skipped automatically.
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