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For custom cake shops, bakeries & patisseries

Notify customers the moment their order is ready

When an order is marked ready in BakeSmart, WebRun drafts a pickup notice email and an optional SMS via Twilio with the order summary, pickup window, and outstanding balance, and queues both for your review before they reach the customer.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Each time an order is marked ready for collection WebRun
1 BakeSmart detect order marked ready
2 Gmail draft pickup notice email
3 Twilio draft pickup SMS
Run a sample
In short

How do I automatically notify customers when their bakery order is ready?

WebRun watches BakeSmart for orders marked ready for collection and immediately drafts a personalised pickup notice email via Gmail and an optional SMS via Twilio, including the order summary, collection window, and balance due. Both messages are queued for your review so no customer is contacted without your sign-off.

  • Customers are notified the moment their order is ready, not hours later
  • Pickup notices always include the exact balance due so no surprises at collection
  • No message goes to the customer without your sign-off

Built for custom cake shops · bakeries · patisseries · home bakers

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.bakesmart.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    BakeSmart - detect order marked ready
    bakesmart.com How to Automate BakeSmart
    WebRun in BakeSmart: detect order marked ready
    WebRun opens BakeSmart to detect order marked ready.
    • Open BakeSmart and look for orders whose status has just been changed to ready for collection
    • Capture the customer name, contact email, phone number, order summary, pickup window, and balance due
    • Check whether a deposit was recorded and calculate the remaining balance

    Done when Each newly ready order has full customer and order details captured.

  3. 2
    Gmail - draft pickup notice email
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft pickup notice email
    WebRun opens Gmail to draft pickup notice email.
    • Draft a friendly pickup notice email to the customer with their order summary and collection window
    • Include the balance due and accepted payment methods
    • Leave the email as a draft for your review. Do not send without approval

    Done when A pickup notice draft is waiting in Gmail for each ready order.

  4. 3
    Twilio - draft pickup SMS
    twilio.com How to Automate Twilio
    WebRun in Twilio: draft pickup SMS
    WebRun opens Twilio to draft pickup SMS.
    • Prepare a short SMS pickup reminder to the customer's phone number
    • Include the order name, pickup window, and outstanding balance in under 160 characters
    • Queue the SMS as a pending message for your approval before sending

    Done when An SMS pickup reminder is queued and ready to send after your review.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.bakesmart.com
ScheduleRuns automatically on this cadence
Each time an order is marked ready for collection
DeliveryHow each run's result reaches you
Pickup notice drafts · Gmail
OutputWhat each run produces - A pickup notice email draft in Gmail and an optional SMS draft via Twilio, ready for review before reaching the customer.
Draft notice
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it contact the customer without my approval?

No. Both the email and the SMS are queued as drafts for your review. Nothing reaches the customer until you approve and send.

Can it show the remaining balance in the notice?

Yes. WebRun reads the deposit recorded in BakeSmart and calculates the outstanding balance, including it in both the email and the SMS draft.

What if the customer only gave a phone number and no email?

WebRun drafts whichever contact channels are available on the order. If there is no email, only the SMS draft is created, and vice versa.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.