Recover no-show audiology appointments before the slot is lost
Every afternoon, WebRun opens Sycle, identifies patients who no-showed for their audiology appointment that day, drafts a friendly recovery message with a rebooking prompt for each, logs them in a Google Sheet, and leaves every draft in Gmail for staff review so no slot goes unrecovered.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically follow up with audiology patients who missed their appointment?
WebRun checks Sycle every afternoon for patients who no-showed that day, drafts a warm recovery message with a rebooking prompt for each, and logs them in a Google Sheet. All drafts queue in Gmail for staff approval before sending, so every missed slot gets a timely recovery attempt.
- Same-day no-shows get a recovery message before the slot goes cold
- Staff approve every message before it reaches the patient
- Repeat no-show patients are flagged for additional attention
Built for audiology clinics · hearing care practices · ENT offices · audiology practice managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.sycle.netin a real browser with your saved login - no setup, no API keys. -
1
Sycle - identify today's no-show patients
sycle.net
WebRun opens Sycle to identify today's no-show patients. - Open Sycle and filter today's appointment schedule for statuses marked as no-show or missed
- Capture each patient's name, contact details, appointment type, and provider
- Skip patients who have already rescheduled or who have a future appointment booked
Done when Every no-show patient from today is listed with their contact details and appointment information.
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2
Google Sheets - log no-show recovery queue
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log no-show recovery queue. - Append each no-show patient to the recovery tracking sheet
- Record the appointment date, type, and recovery draft status
- Flag patients who have appeared in the no-show log multiple times in the past 60 days
Done when The no-show recovery sheet is updated with all of today's missed appointments.
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3
Gmail - draft recovery messages for review
gmail.com How to Automate Gmail
WebRun opens Gmail to draft recovery messages for review. - Draft a warm, non-judgmental recovery message for each patient mentioning the missed appointment
- Include a prompt to call the practice or click a scheduling link to rebook
- Leave every draft unsent in Gmail Drafts for staff to review and approve before sending
Done when No-show recovery drafts are in Gmail Drafts, ready for staff approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send recovery messages to patients without staff approval?
No. Every recovery draft sits in Gmail Drafts until a staff member reviews and approves it. No patient is contacted automatically.
How quickly after a no-show does it generate the draft?
WebRun runs each afternoon and captures all no-shows from that day, so recovery drafts are ready for staff to send the same evening or first thing the next morning.
What if the patient already rescheduled on their own?
Sycle is checked for existing future appointments, and patients who have already rebooked are skipped so they do not receive an unnecessary message.
Related templates
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