All templates
For assisted living admissions directors, senior living sales counselors & memory care admissions teams

Follow up with every tour for you

Every evening, WebRun opens ECP, finds every community tour completed that day, drafts a personalized thank-you and next-steps email for each family in Gmail, and logs the follow-up status in a Google Sheet so your admissions team always knows who still needs a reply.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every evening at 6:00 PM WebRun
1 ECP find tours completed today
2 Gmail draft a personalized follow-up for each family
3 Google Sheets log follow-up status for each tour
Run a sample
In short

How do I automatically follow up with every assisted living tour?

WebRun reviews ECP every evening for tours completed that day, drafts a personalized thank-you and next-steps email for each family in Gmail, and logs the status in Google Sheets. Every draft waits for your admissions team's review before sending, so no toured family goes a day without a follow-up.

  • Every toured family gets a same-day, personalized follow-up draft
  • No tour follow-up sits unsent for more than a day
  • Admissions reviews ready drafts instead of writing every follow-up from scratch

Built for assisted living admissions directors · senior living sales counselors · memory care admissions teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.ecp123.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    ECP - find tours completed today
    ecp123.com How to Automate ECP
    WebRun in ECP: find tours completed today
    WebRun opens ECP to find tours completed today.
    • Open ECP and pull every tour marked completed today
    • Capture the prospect's name, contact, family member, and tour notes
    • Note any specific concerns or questions raised during the tour

    Done when Every completed tour today is listed with its contact and notes.

  3. 2
    Gmail - draft a personalized follow-up for each family
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft a personalized follow-up for each family
    WebRun opens Gmail to draft a personalized follow-up for each family.
    • Draft a personalized thank-you email for each family, referencing their specific tour notes
    • Include clear next steps such as a follow-up call or a deposit deadline
    • Leave every draft unsent in Gmail for your admissions team to review and send

    Done when A reviewable draft exists for every family toured today.

  4. 3
    Google Sheets - log follow-up status for each tour
    google.com How to Automate Google Sheets
    WebRun in Google Sheets: log follow-up status for each tour
    WebRun opens Google Sheets to log follow-up status for each tour.
    • Open the tour follow-up tracker in Google Sheets
    • Log each family's tour date and draft status
    • Flag any family from a prior day whose draft is still unsent

    Done when The sheet shows every recent tour and whether its follow-up has gone out.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.ecp123.com
ScheduleRuns automatically on this cadence
Every evening at 6:00 PM
DeliveryHow each run's result reaches you
Follow-up queue · Google Sheets
OutputWhat each run produces - A drafted follow-up email per family toured, plus a tracker of who has been followed up with and who is still pending.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it email families without anyone reviewing it first?

No. Every follow-up is drafted in Gmail and left unsent. Your admissions team reads and sends each one, so nothing goes to a family without a human review.

How personalized is each draft?

It references the specific notes from that family's tour, such as questions asked or concerns raised, instead of a generic template.

What happens if a family toured a few days ago?

The Google Sheets tracker flags any tour whose draft is still unsent after a day, so a busy week never lets a family slip through.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.