See technician billable efficiency at a glance every week
Every Monday, WebRun opens ASPEN Service, pulls last week's clocked hours and billed hours for every technician, calculates each tech's efficiency rate, logs the trend to Google Sheets so no slide is lost between weeks, and posts a ranked digest to Slack so your service manager can see who is over or under target at a glance.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I track technician billable efficiency without building a spreadsheet every week?
WebRun pulls every technician's clocked and billed hours from ASPEN Service each Monday, calculates their weekly efficiency rate, logs the trend in Google Sheets, and posts a ranked Slack digest so your service manager can see who is over or under target and who has slipped for a second week running.
- Under-target technicians get flagged the same week, not at the quarterly review
- Service managers open Slack to a ranked list instead of building one by hand
- A two-week decline surfaces before it becomes a pattern nobody noticed
Built for service managers · shop foremen · ag equipment dealership service departments
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
aspendealers.comin a real browser with your saved login - no setup, no API keys. -
1
ASPEN (Charter Software) - pull clocked and billed hours per technician
aspendealers.com How to Automate ASPEN (Charter Software)
WebRun opens ASPEN (Charter Software) to pull clocked and billed hours per technician. - Open ASPEN Service and pull last week's clocked hours and billed hours for every technician
- Calculate each technician's efficiency rate as billed hours divided by clocked hours
- Note any technician with a rate below 80 percent or a sharp drop from the prior week
Done when Every technician's weekly efficiency rate is calculated and compared to target.
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2
Google Sheets - log the weekly efficiency trend
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log the weekly efficiency trend. - Append this week's efficiency rate for every technician to the trend tracker
- Highlight any technician now on a two-week decline
Done when The technician efficiency tracker in Google Sheets reflects this week's rates and trend.
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3
Slack - post the ranked digest to the service manager
slack.com How to Automate Slack
WebRun opens Slack to post the ranked digest to the service manager. - Post the ranked efficiency digest to the service manager Slack channel
- Rank technicians from highest to lowest efficiency rate for the week
- Flag anyone below 80 percent or on a two-week decline
Done when The service manager has this week's ranked technician efficiency digest in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it flag individual technicians for discipline?
No. WebRun reports the numbers and flags who is below target or trending down. Any coaching or performance conversation is still your service manager's call.
How is the efficiency rate calculated?
It divides each technician's billed hours by their clocked hours for the week, both read directly from ASPEN Service, so the rate reflects actual time logged.
Does it account for training time or shop cleanup?
It reports whatever hours are logged as clocked versus billed in ASPEN. If your shop excludes non-billable categories like training from clocked time, the rate reflects that setup.
Related templates
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