Draft Replies to Booking Inquiries
Every few minutes, WebRun checks Gmail for new reservation or event-inquiry emails, cross-references availability in OpenTable, drafts a professional reply with available dates and your pricing, saves it as a Gmail draft, and pings you on Slack so you can review and send within minutes.
How can I automatically draft replies to restaurant booking and private event inquiries?
Every few minutes, WebRun checks Gmail for new reservation or private-event inquiry emails, cross-references availability in OpenTable, drafts a professional reply with available dates and pricing, saves it as a Gmail draft, and pings you on Slack — so every inquiry gets a polished response within minutes.
- Every inquiry gets a professional draft reply within minutes
- Availability checked in OpenTable before each response
- No inquiry sits unanswered during busy service hours
Built for restaurant managers · event coordinators · hospitality sales teams · private dining operators
What does WebRun do on every run?
The exact actions WebRun takes, in order — in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
mail.google.comin a real browser with your saved login — no setup, no API keys. -
1
Gmail — detect new booking or event inquiries
gmail.com
WebRun opens Gmail to detect new booking or event inquiries. - Search the inbox for unread emails with inquiry keywords such as "reservation", "private dining", "event", or "book"
- Read each email to extract the requested date, party size, and any special requirements
- Mark each email as read after processing so it is not picked up again
Done when New booking inquiries are detected and their key details extracted.
-
2
OpenTable — check availability for requested dates
- Open OpenTable and check availability for the requested date and party size
- Note available time slots or, for private events, whether the private dining room is free
- Capture the relevant availability to include in the reply
Done when Availability for the requested date is confirmed and ready to quote.
-
3
Slack — alert you to review the draft reply
slack.com
WebRun opens Slack to alert you to review the draft reply. - Post the draft reply text to your ops channel alongside the original inquiry
- Prompt you to approve, edit, and send directly from Gmail
Done when You are alerted with the draft and can send it with one review.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send replies to guests on its own?
No — every reply is saved as a Gmail draft and you review it before anything is sent. No email leaves without your approval.
What if the date is already fully booked?
WebRun will draft a polite alternative-date suggestion using the nearest available slots it found in OpenTable.
Can it handle multiple email addresses for different venues or concepts?
Yes — connect multiple Gmail accounts and WebRun watches each inbox separately, routing replies through the correct account.
Related templates
Put this on autopilot.
Turn it on in minutes — or have our team set it up for you.