All templates

Chase Missing Proofs of Delivery

Every morning, WebRun opens Flexport, checks all shipments marked Delivered in the past 30 days, cross-references your POD log in Google Sheets, identifies any still missing a signed proof of delivery, and drafts a chase email to the carrier or broker — queued for your review before sending.

Runs on WebRun · Strict Lockdown policy
Every day at 8:30 AM WebRunorchestrates each step
1 Flexport find delivered shipments without POD
2 Google Sheets cross-reference POD log
3 Gmail draft chase request per carrier
In short

How can I automatically chase missing proofs of delivery from carriers?

Every morning, WebRun opens Flexport, checks all shipments marked Delivered in the past 30 days, cross-references your POD log in Google Sheets, identifies any missing a signed proof of delivery, and drafts a chase email to the carrier or broker — queued for your review before sending.

  • Every delivered shipment checked for a POD daily without manual review
  • Chase emails drafted and ready to send in one click
  • Documentation gaps closed before they become billing disputes

Built for freight brokers · logistics coordinators · import-export teams · 3PL operations teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order — in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.flexport.com in a real browser with your saved login — no setup, no API keys.

  2. 1
    Flexport — find delivered shipments without POD
    flexport.com
    WebRun in Flexport: find delivered shipments without POD
    WebRun opens Flexport to find delivered shipments without POD.
    • Open Flexport and filter shipments to Delivered status in the past 30 days
    • Check each shipment's document tab for a signed POD or delivery receipt
    • Note the shipment reference, carrier, and delivery date for any shipment with no POD on file

    Done when Every delivered shipment without a POD is identified with carrier and delivery date.

  3. 2
    Google Sheets — cross-reference POD log
    google.com
    WebRun in Google Sheets: cross-reference POD log
    WebRun opens Google Sheets to cross-reference POD log.
    • Open the POD Tracking sheet and check which of the missing-POD shipments were already chased
    • Mark newly identified gaps with today's date and status Chase Needed
    • Update the status of shipments where a POD arrived since the last run

    Done when The POD log is current and every missing POD is flagged for chasing.

  4. 3
    Gmail — draft chase request per carrier
    gmail.com
    WebRun in Gmail: draft chase request per carrier
    WebRun opens Gmail to draft chase request per carrier.
    • Draft a professional chase email per carrier, listing the shipment references that still lack a POD
    • Reference the delivery date and politely request the signed document within 5 business days
    • Save each email as a Gmail draft — do not send yet

    Done when A draft chase email exists in Gmail for every carrier with outstanding PODs.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.flexport.com
ScheduleRuns automatically on this cadence
Every day at 8:30 AM
DeliveryHow each run's result reaches you
Chase drafts · Gmail
OutputWhat each run produces — Gmail chase drafts per carrier and an updated POD tracking log — nothing is sent until you approve.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment — WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send chase emails to carriers automatically?

No. Every chase is saved as a Gmail draft and logged for your review. You choose what goes out and when.

What if a POD arrives during the day after the morning run?

You can mark it received in the Google Sheet and it will be excluded from the next day's chase list. The sheet is the live source of truth.

Why do we need PODs?

Signed PODs are your proof that goods were delivered as agreed — essential for billing, dispute resolution, and carrier claims. Missing PODs are a financial and compliance risk.

Put this on autopilot.

Turn it on in minutes — or have our team set it up for you.